SHABNAM HAQUE
Bangalore
Summary
Dynamic Taxation Professional with over 10 years of experience in managing end-to-end tax return processes, including the preparation, review, and filing of tax returns for businesses operating in multiple jurisdictions. Proficient in business and international tax, with a strong track record in addressing complex tax issues related to compliance, reporting, and workforce management. Proven expertise in managing comprehensive tax compliance processes, ensuring timely preparation and submission of accurate tax filings. Skilled at identifying opportunities for tax savings and optimizing tax positions through thorough review of financial statements. Adept at interpreting complex tax legislation, structuring efficient tax models, and aligning tax strategies with broader business objectives. Proven ability to leverage technology to streamline tax return workflows, reduce manual errors, and enhance reporting accuracy.
Eligible and willing to work under an employment pass. Open to relocating to Malaysia at my own expense.
Overview
11
11
years of professional experience
Work History
Assistant Manager - Taxation
Ernst & Young (EY) LLP
07.2022 - Current
- Develop and implement strategic tax solutions to optimize financial performance, ensure compliance, and manage risks effectively.
- Manage the preparation, review, and filing of individual tax returns for the UK, US, and authorized countries, showcasing advanced tax expertise, and signing UK tax filings.
- Ensure compliance with tax laws across jurisdictions where the company operates, minimizing exposure to penalties.
- Responsible for ensuring accurate, timely tax deliverables while training and developing staff, and effectively managing engagement teams.
- Closely work with the tax teams and client payroll teams, respond to tax queries, and provide the necessary documentation to resolve issues.
- Oversee tax reporting and documentation, maintaining compliance with local, state, and federal tax regulations.
- Deliver support to the senior managers on advisory and ad hoc projects, contributing to key client initiatives.
- Provide strategic tax advice to clients on mergers, acquisitions, and restructuring to optimize their tax position.
- Monitor tax compliance, and establish provisions for anticipated tax liabilities to manage financial risk effectively.
- Develop and maintain client relationships, ensuring a thorough understanding of their business to deliver tailored tax solutions.
- Regularly assess the exposure to tax risks, implementing controls to minimize them.
- Conduct due diligence on potential acquisitions, identifying tax exposures and opportunities.
- Drive tax projects, ensuring timely and accurate completion of key initiatives.
- Escalate pipeline and financial issues, drive solutions, and track resolutions.
- Manage any disputes with tax authorities, coordinating responses to inquiries, negotiating settlements, and representing the organization in tax hearings or appeals.
- Mentor and lead tax consultants and seniors, ensuring quality and compliance in tax technical advice, and risk management.
- Led the transition of a key client to the Stable Account Team (SAT), driving a 20% increase in Global Delivery Service penetration, a 15% margin boost, and eliminating UK team hours.
- Played a significant role in managing four SAT client accounts.
- Led client teams for year-end reviews, boosting client satisfaction by 20% through improved P60 reconciliation and tax return processes.
- Managed a team of seven analysts, increasing project efficiency and accuracy by 30%, while overseeing Level 1 and Level 2 analysts across multiple clients.
- Acted as the primary contact for client queries and sign-offs, supporting UK managers in RFPs and SOWs processes for multiple clients.
- Earned multiple 'Raves' and Extra Miller Awards for outstanding service.
- Received a top-tier performance appraisal, and was recognized for exceptional contributions.
- Enhanced the data repository, reducing system downtime by 25%, and raising user satisfaction by 15%.
- Applied Alteryx and Power BI to optimize data analysis, increasing team proficiency by 50%.
- Acted as the SPOC for tax teams and clients, achieving a 95% on-time delivery rate, and cutting errors by 20%.
- Delivered tool training sessions, improving team skills by 50%.
- Part of the Compliance Team and R&R (Rewards and Recognition) Team.
Tax Senior
Ernst & Young (EY) LLP
07.2018 - 06.2022
- Held responsible for leading the Global Mobility tax engagements, providing cross-border tax advice, compliance, and planning, while hosting client meetings.
- Oversaw daily operations and deliverables, mentoring Tax Analysts on complex tasks.
- Built high-performing teams, taking on advanced roles in challenging projects and showcasing leadership.
- Managed team resources and budgets, prioritizing tasks based on urgency and impact.
- Selected as a reviewer for additional client accounts, recognized for accuracy by Senior Managers.
Tax Analyst
Ernst & Young (EY) LLP
04.2014 - 06.2018
- Led the collection and analysis of UK client compensation data, ensuring accurate tax return preparation.
- Managed assignment and compensation for global employees, ensuring seamless global payroll delivery.
- Delivered assignment and compensation services for employees of Fortune 500 companies, achieving high client satisfaction.
- Acted as Point of Contact for tool testing, integrating client feedback and optimizing system performance.
- Handled shadow reporting, accounts payable, and payroll for global assignees, ensuring accurate tax reporting and reconciliation.
- Engaged in the Culture Team, organizing events such as Annual Day and Team Building Workshops, recognized for flawless execution.
- Led tool testing for multiple client projects, ensuring optimal performance and evaluation.
- Directed UK client compensation analysis for tax returns, ensuring accuracy and compliance.
- Managed databases and served as Point of Contact for Tool Testing, increasing efficiency by 30%.
- Supervised international payroll for global assignees, raising client satisfaction by 20%.
- Handled shadow reporting, accounts payable, and payroll reconciliation for global assignees.
- Trained and mentored new hires and analysts, enabling their progression to advanced roles.
- Earned multiple 'Raves' and Extra Miller awards for outstanding contributions.
Education
Bachelor's Degree - Economics (Honors)
Handique Girl's College
Guwahati, Assam04.2013
Skills
- Strategic Planning
- Corporate Tax Return Preparation
- Return Review / Filing
- Audits / Provisions
- Reporting
- Advisory
- Client Engagement & Relations
- Regulatory Compliance
- Taxation Automation
- Dispute Resolution
- Project Management
- Payroll & Compensation
- Risk Management
- AMER, APAC and EMEA Tax Reporting
- Process Improvement Projects
- Compliance Regulation & Management
- ADP Payroll System
- Immigration
- Data Analysis
- US & UK Taxation
- Reconciliation
- Stakeholder Engagement
- Alteryx
- Power BI
- Microsoft Office
- Azure
- Windows
- MacOS
- Advanced Excel functions
- Pivot tables
- Macro
- SharePoint
- Client Facing
- Tax Compliance
Professional Accolades
- Awarded the Extra Miller Award for proactive leadership and innovation.
- Received multiple RAVE Awards for consistently exceeding performance expectations.
- Earned SPOT Awards for exceptional results and contributions to key projects.
Languages
- English
- Hindi
- Assamese
- Bengali
Volunteer Experience
Educator, Vikas Academy, 05/01/12, 06/30/13
Employment Outline
- Assistant Manager, Ernst & Young (EY) LLP, 07/01/22, Develop and implement strategic tax solutions to optimize financial performance, ensure compliance, and manage risks effectively., Manage the preparation, review, and filing of individual tax returns for the UK, US, and authorized countries., Ensure compliance with tax laws across jurisdictions where the company operates., Responsible for ensuring accurate, timely tax deliverables while training and developing staff., Oversee tax reporting and documentation, maintaining compliance with local, state, and federal tax regulations., Provide strategic tax advice to clients on mergers, acquisitions, and restructuring., Conduct diligence on potential acquisitions, identifying tax exposures and opportunities., Drive tax projects, ensuring timely and accurate completion of key initiatives., Manage any disputes with tax authorities., Led the transition of a key client to the Stable Account Team (SAT), driving a 20% increase in Global Delivery Service penetration., Played a significant role in managing 4 SAT client accounts., Led client teams for Year-End Reviews, boosting client satisfaction by 20%., Managed a team of 7 analysts, increasing project efficiency and accuracy by 30%., Earned multiple 'Raves' and Extra Miller Awards for outstanding service.
- Tax Senior, Ernst & Young (EY) LLP, 07/01/18, 06/30/22, Leading the Global Mobility tax engagements, providing cross-border tax advice, compliance, and planning., Oversaw daily operations and deliverables, mentoring Tax Analysts on complex tasks.
- Tax Analyst, Ernst & Young (EY) LLP, 04/01/14, 06/30/18, Led the collection and analysis of UK client compensation data., Managed assignment and compensation for global employees.
Personal Information
- Passport Number: R8774594
- Date of Birth: 06/03/92
- Nationality: Indian
Timeline
Assistant Manager - Taxation
Ernst & Young (EY) LLP
07.2022 - Current
Tax Senior
Ernst & Young (EY) LLP
07.2018 - 06.2022
Tax Analyst
Ernst & Young (EY) LLP
04.2014 - 06.2018
Bachelor's Degree - Economics (Honors)
Handique Girl's College