Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shabnam Shaikh

Gandhinagar

Summary

Friendly Head Cashier dedicated to increasing team performance and improving customer satisfaction. Successful track record in challenging, dynamic environments. Gifted manager and leader with strong communication, interpersonal and planning abilities.

Overview

6
6
years of professional experience

Work History

Cashier Team Lead

Restaurant
03.2018 - Current
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Restocked and organized merchandise in front lanes.
  • Processed both cash and card purchases and returns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Increased customer loyalty and retention.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Quickly and accurately counted drawers at start and end of each shift.

Education

High School Diploma -

Kadi High School
Gandhinagar

Skills

  • POS System Operation
  • Team Leadership
  • Policy Enforcement
  • New Hire Training
  • Cash Drawer Reconciliation
  • Online Order Picking
  • Flexible Schedule
  • Store Opening and Closing
  • Cashier Training

Languages

Gujarati
Advanced (C1)
Hindi
Upper intermediate (B2)
English
Upper intermediate (B2)

Timeline

Cashier Team Lead

Restaurant
03.2018 - Current

High School Diploma -

Kadi High School

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Shabnam Shaikh