Summary
Overview
Work History
Education
Skills
Internship Experience
Languages
Certification
Accomplishments
Timeline
Generic
SHABNAM YASHMIN BEGUM

SHABNAM YASHMIN BEGUM

Summary

Detail-oriented and reliable Admin Assistant with over 3 years of experience supporting office operations, documentation, coordination, and customer-facing processes in corporate and service-based environments. Strong background in administrative support, record management, compliance documentation, scheduling, and cross-team coordination. Holds an MBA in Finance and Marketing, with a solid understanding of business operations and financial processes. Proficient in MS Office, Google Workspace, CRM tools, and process documentation. Holding a valid passport and open to global relocation.

Overview

4
4
years of professional experience
3
3
Certifications

Work History

Administrative & Operations Support Executive

NewGen Digital Work Pvt. Ltd. (Fastfacts)
Chennai
06.2024 - Current
  • Provided comprehensive administrative support to internal teams and managers.
  • Maintained accurate documentation, records, and reports using CRM systems.
  • Coordinated with cross-functional teams to track requests and ensure timely resolution.
  • Managed email communication, follow-ups, and data updates.
  • Assisted in onboarding documentation and compliance-related records. Prepared internal reports to support daily office and operational activities.

Administrative Support Executive

Simply Vyapar Apps Pvt ltd
Bangalore
06.2022 - 05.2024
  • Maintained client records, internal documents, and operational files.
  • Supported managers with administrative coordination and reporting tasks.
  • Handled professional email correspondence and internal communications.
  • Assisted in the preparation of SOPs, user guides, and documentation.
  • Coordinated between departments to ensure a smooth workflow.
  • Updated CRM records, and ensured data accuracy.

Education

MBA - Finance & Marketing

Biju Patnaik University of Technology
India
01.2022

B.Com(Hons.) - Accounting

Utkal University
India
01.2020

XII - Senior Secondary

Council of Higher Secondary Education
India
01.2017

Skills

  • Office administration and support
  • Documentation and record management
  • Email handling and professional communication
  • Data entry and reporting
  • Coordination and scheduling
  • CRM and database management
  • MS Office (Excel, Word, PowerPoint)
  • Google Workspace
  • Time management and multitasking
  • Confidential data handling
  • Communication skills

Internship Experience

Supply chain management internship at Flipkart| September 2021 – October 2021

  • Provided administrative and operational support for warehouse activities by maintaining records for order receiving, returns, and pickup coordination
  • Assisted with data verification, documentation updates, and system entries, ensuring accuracy and compliance with standard operating procedures

Languages

  • Urdu, first language
  • English
  • Hindi
  • Odia
  • Bengali

Certification

PGDCA and Tally 9.0 with GST.

Accomplishments

Awarded monthly top performer recognition multiple times for consistent accuracy, efficiency, and quality administrative support.

Timeline

Administrative & Operations Support Executive

NewGen Digital Work Pvt. Ltd. (Fastfacts)
06.2024 - Current

Administrative Support Executive

Simply Vyapar Apps Pvt ltd
06.2022 - 05.2024

MBA - Finance & Marketing

Biju Patnaik University of Technology

B.Com(Hons.) - Accounting

Utkal University

XII - Senior Secondary

Council of Higher Secondary Education

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SHABNAM YASHMIN BEGUM