Shabnam Zaidi
New Delhi
Summary
Results-driven Development Professional with 7 years in public health, gender, education, and livelihood programs. Expertise in implementing NGO and government projects in rural and semi-urban areas of UP and Uttarakhand. Proficient in district coordination, community engagement, training, and monitoring and evaluation, effectively communicating impact to diverse stakeholders.
Overview
10
10
years of professional experience
Work History
Centre Manager / Soft Skills Trainer
Future Shape Social Educational Society
Bareilly
09.2024 - Current
- Delivered soft skills and spoken English training, enhancing employability for rural and urban youth by equipping them with essential communication skills.
- Provided counselling and mentoring to guide youth in education, skill development, and career pathways.
- Coordinated with district officials, employers, and placement partners to facilitate effective job placements and strengthen community partnerships.
- Managed center operations with focus on staff supervision, documentation accuracy, and regulatory compliance to support program objectives.
Field Investigator – Health & Wellness Project
SHSS, TISS
Uttarakhand
12.2023 - 08.2024
- Conducted M&E of Health & Wellness Centres (HWCs) to improve service quality and ensure data accuracy for better health outcomes.
- Supported MNCH, family planning, TB Mukt Bharat, and NCD initiatives, contributing to enhanced community health awareness and access.
- Coordinated with ANMs, ASHAs, and block teams to streamline MIS/HMIS reporting processes, resulting in improved data management.
- Used Kobo for real-time data collection and reporting.
Research Associate – Gender-Based Violence Project
Samarth Foundation
Lucknow
01.2023 - 12.2023
- Conducted qualitative research (FGDs, IDIs, KIIs) using ODK, Kobo, and Survey CTO to inform gender-based violence interventions.
- Supervised field teams to ensure accurate data validation, strengthening research integrity and reliability of findings.
- Coordinated with government departments to enhance women's protection and improve livelihood initiatives, fostering collaboration for effective programs.
Counsellor
Saraswati Educational Society
Delhi
07.2022 - 12.2022
- Provided legal and psychosocial counselling that empowered women, children, and adolescents facing crisis.
- Coordinated case management across police, courts, hospitals, and POCSO to deliver comprehensive support.
- Maintained documentation and reporting of case details to statutory bodies, ensuring accountability and compliance.
Medical Social Worker
Rohilkhand Medical College & Hospital
Bareilly
01.2016 - 06.2022
- Provided counselling and support for maternal, child, and adolescent health, increasing engagement in available care services.
- Coordinated training for ASHAs, AWWs, and peer educators, enhancing effectiveness of local health service delivery.
- Organized health camps and awareness programs on TB, cancer, HIV/AIDS, and NCDs, elevating community awareness and understanding of health issues.
- Implemented district-level public health and mental health initiatives.
Education
Master of Social Work (MSW) -
MJP Rohilkhand University
Bareilly11-2015
Bachelor of Commerce (B.Com) -
MJP Rohilkhand University
Bareilly07-2011
Skills
Public health programs (MNCH, TB, NCDs, CPHC)
Immunization and cancer awareness
Health education
Counseling and case management
Skill development and employability training
- Education programs (ECE, FLN, ABL)
Community mobilization and capacity building
Stakeholder coordination at district/block level
M&E reporting
Data analysis
- Tools: Microsoft Office Suite, KoboToolbox, Google Sheets
Languages
- Hindi
- English
Languages
English
Proficient (C2)
C2
Hindi
Native
Native
Timeline
Centre Manager / Soft Skills Trainer
Future Shape Social Educational Society
09.2024 - Current
Field Investigator – Health & Wellness Project
SHSS, TISS
12.2023 - 08.2024
Research Associate – Gender-Based Violence Project
Samarth Foundation
01.2023 - 12.2023
Counsellor
Saraswati Educational Society
07.2022 - 12.2022
Medical Social Worker
Rohilkhand Medical College & Hospital
01.2016 - 06.2022
Master of Social Work (MSW) -
MJP Rohilkhand University
Bachelor of Commerce (B.Com) -
MJP Rohilkhand University