Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

SHACHI JAIN

Bangalore

Summary

Over 11+ years of experience in functional and API testing, with a proven track record in mentoring teams and delivering high-quality software. Expertise in test planning, execution, and defect management, ensuring efficient processes and outcomes. Strong knowledge of SDLC, STLC, and Agile methodologies, complemented by a Certified Scrum Master (CSM) certification to enhance team collaboration and Agile practices.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Senior QA Devloper

Apar Technology
Bangalore
03.2024 - 01.2025
  • Led QA team, coordinating test efforts to ensure timely delivery of high-quality software releases.
  • Developed comprehensive test plans and strategies aligned with business and functional requirements.
  • Analyzed requirements with stakeholders to identify test scenarios and ensure complete coverage.
  • Prepared and presented daily and weekly test status and defect reports to project managers.
  • Collaborated with Operations, Product, and Technology teams to align on UAT priorities.
  • Adapted Agile project delivery methodologies to meet evolving project needs.

Manager - QA

EXL Services
03.2023 - 11.2023
  • Created and executed comprehensive test plans, test cases across all phases of Software Testing Life Cycle (STLC).
  • Identified process improvement opportunities, collaborating with team to validate enhancements before implementation.
  • Supported UAT by closely collaborating with business users to validate end-to-end workflows and ensure system behaviour met acceptance criteria.
  • Tested file storage and retrieval functionality by interacting with AWS S3 buckets through web interfaces and CLI tools.
  • Verified and analyzed application logs (e.g., server, S3, or browser console) to identify and reproduce issues during functional and regression testing.

Software Test Engineer 3

Groupon
08.2020 - 03.2023
  • Owned testing and release cycles for Campaign Editor, Merchant Advisor, and Merchant Insights, ensuring seamless deployments.
  • Utilized JIRA and TestRail for test management, defect tracking, and detailed progress reporting.
  • Conducted RESTful API testing with Postman to validate functional and regression aspects of API requests.
  • Tracked project tasks and deliverables while collaborating with cross-functional teams to resolve critical defects.
  • Identified improvements in Merchant Centre to enhance merchant experience through collaboration with product teams.
  • Served as SPOC for testing, managing end-to-end test lifecycle and establishing documentation standards.

Member of Technical Staff Test

Rubrik Inc
Bangalore
01.2019 - 08.2020
  • Developed execution strategy for team while managing bug life cycle effectively.
  • Executed testing for data backup and recovery software to ensure reliability.
  • Conducted quality checks on snappable windows and Oracle platform during weekly KTLO sessions.
  • Performed regression tests for over 300 test cases each sprint, ensuring functionality.
  • Utilized AGILE methodologies and Scrum processes to enhance project workflow.
  • Leveraged JIRA for task management and tracking project progress effectively.
  • Performed Root Cause Analysis (RCA) on critical defects by reviewing logs, test data, and error messages, and collaborated with developers to resolve them.

Software Engineer in Test

Wells Fargo
Bangalore
05.2016 - 01.2019
  • Designed and executed test plans for RSP, prioritizing functional and regression testing of recruitment workflows.
  • Reported and analyzed defects, creating test cases and data to support quality deliverables.
  • Conducted comprehensive end-to-end regression testing across modules, documenting key issues during weekly reviews.
  • Collaborated with developers and BAs to clarify requirements and ensure thorough test coverage.

Test Engineer

Dell
01.2013 - 05.2016
  • Analyzed functional and UI requirements under senior QA mentorship to enhance product quality.
  • Assisted in writing and executing test cases to align with business objectives.
  • Supported creation of test data, setup of test environments, and execution of test scenarios.
  • Logged and tracked defects using HPQC/ALM, verifying and retesting identified bugs.
  • Contributed to maintenance of test documentation and facilitated internal knowledge-sharing sessions.

Education

Bachelor of Engineering - Computer Science

RGTU
Bhopal
06-2012

Skills

  • JIRA and Confluence
  • TestRail
  • HP-ALM
  • Test planning and strategy
  • SDLC and STLC
  • Defect lifecycle management
  • Scrum framework
  • User story creation and estimation
  • Manual testing, black box testing
  • Smoke and sanity testing
  • Regression testing
  • Selenium WebDriver using Java
  • API testing with Postman
  • SQL
  • AWS S3 storage
  • Problem-solving expertise
  • Attention to detail
  • Communication skills
  • Test reporting
  • Git

Certification

  • ISTQB
  • Certified Scrum Master (CSM)
  • Dell internal certification in manual testing (level 1)

Accomplishments

  • Star Award, campaign editor, Groupon
  • Shoutout, Merchant Advisor, Groupon
  • On the Spot, IRP project, Dell

Timeline

Senior QA Devloper

Apar Technology
03.2024 - 01.2025

Manager - QA

EXL Services
03.2023 - 11.2023

Software Test Engineer 3

Groupon
08.2020 - 03.2023

Member of Technical Staff Test

Rubrik Inc
01.2019 - 08.2020

Software Engineer in Test

Wells Fargo
05.2016 - 01.2019

Test Engineer

Dell
01.2013 - 05.2016

Bachelor of Engineering - Computer Science

RGTU

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