Shacoree Clay
Indianapolis
Summary
With a proven track record at Serenity Home Care, I excel in care planning and client advocacy, ensuring personalized and confidential service. My expertise spans case management and personnel leadership, significantly enhancing patient satisfaction and staff efficiency. Skilled in medical terminology and training, I foster wellness while mentoring teams towards excellence in patient care.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Home Care Admin
Serenity Home Care
02.2023 - Current
- Communicated with patients, ensuring that medical information was kept private.
- Created customized care plans, working with staff and families to asses and meet individual needs.
- Managed pre-certifications and verified insurance coverage.
- Conducted trainings and orientations for new caregivers
- Served as a PRN Caregiver in the field as needed
- Manage and enter hours using Sandata Systems
Patient Care Technician
Community South Rehabilitation
04.2022 - 01.2023
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Patient Showers and Bathing
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients using hoyer lift, transferring beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Patient Care Technician
American Senior Communities
08.2020 - 03.2022
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Facilitated personal hygiene management, feeding and ambulation.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Education
Certificate - Medical Assistant
Fortes College
Indianapolis, INHigh School Diploma -
Christel House Dors
Indianapolis, IN06-2023
Certificate - Certified Billing And Coding Specialist
Christel House Dors
Indianapolis, IN05-2023
Skills
- Client advocacy
- Case management experience
- Care planning
- Medical terminology
- Training and mentoring
- Written communication
- Personnel management
- Wellness services
Timeline
Home Care Admin
Serenity Home Care
02.2023 - Current
Patient Care Technician
Community South Rehabilitation
04.2022 - 01.2023
Patient Care Technician
American Senior Communities
08.2020 - 03.2022
Certificate - Medical Assistant
Fortes College
High School Diploma -
Christel House Dors
Certificate - Certified Billing And Coding Specialist
Christel House Dors
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