SHADAB AHMED KHAN
Jaipur
Summary
Dynamic leader with a proven track record at Oppo India Pvt LTD, enhancing team performance and customer satisfaction through expert mentoring and complex problem-solving. Achieved significant improvements in operational efficiency and product development by fostering teamwork and leveraging attention to detail. Excelled in staff training and complaint resolution, driving success in competitive markets.
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
18
18
years of professional experience
Work History
Team Leader
Oppo India Pvt LTD.
07.2016 - Current
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted in recruitment to build team of top performers.
- Gathered, organized and input information into digital database.
- Evaluated customer needs and feedback to drive product and service improvements.
- Maintained database systems to track and analyze operational data.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Sr.Sales Manager
Gionee India Mobiles
10.2013 - 06.2016
- Investigated competitive landscape to anticipate negative business impacts.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Formulated and presented innovative strategies to stakeholders to build successful sales plans.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Relationship Manager
Vodafone
08.2010 - 09.2013
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Bharti Airtel
Team Leader
03.2007 - 07.2010
- Responsible for leading and managing a team of individuals to achieve organizational goals and objectives.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
Education
Bachelor of Arts - BA Degrees Are Designed To Develop Critical Thing
University of Rajasthan
Jaipur, IndiaSkills
- Mentoring
- Complaint resolution
- Attention to detail
- Complex Problem-solving
- Deadline management
- Staff training
- Teamwork and collaboration
Timeline
Team Leader
Oppo India Pvt LTD.
07.2016 - Current
Sr.Sales Manager
Gionee India Mobiles
10.2013 - 06.2016
Relationship Manager
Vodafone
08.2010 - 09.2013
Bharti Airtel
Team Leader
03.2007 - 07.2010
Bachelor of Arts - BA Degrees Are Designed To Develop Critical Thing
University of Rajasthan
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