Summary
Overview
Work History
Education
Accomplishments
Personal Details
Hobbies and Interests
Timeline
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Shadab Ahmed Khan

Shadab Ahmed Khan

Manager (Operation, Facility Management, Procurement)
New Delhi,New Delhi

Summary

To be more competitive through constant mode of learning, achieve experience with dynamic, professional expertise in different aspects of the business process. Aspire to play a vital role in the development of the Organization.

Overview

17
17
years of professional experience

Work History

Manager – Estate & Facility

Indian Institute of Management Lucknow (IIML), Noida Campus
Noida, Uttar Pradesh
12.2016 - 09.2025

Responsible for overseeing all Facility Management activities, including the upkeep and maintenance of buildings, infrastructure, and fire-fighting systems. Accountable for manpower planning, execution of assigned works, and periodic reviews to ensure smooth operations, safety compliance, and service excellence.

  • Oversaw facility management operations for the upkeep and maintenance of academic and residential buildings, infrastructure, and utilities.
  • Managed civil, electrical, plumbing, painting, and carpentry works related to infrastructure development and maintenance.
  • Supervised and resolved day-to-day complaints and service requests from faculty and students.
  • Handled student affairs-related issues in coordination with administration for smooth campus operations.
  • Directed daily operations, repair, and maintenance of building assets, sports facilities, and gym equipment.
  • Planned and executed renovation and maintenance projects and works, ensuring timely completion and quality standards.
  • Developed and implemented manpower planning, deployment, and approval processes for operations staff.
  • Conducted material requirement analysis, procurement, and approval for facility needs.
  • Maintained a track record of fire safety compliance, including fire extinguisher refilling, approvals, and regular maintenance.
  • Coordinated with and supervised sub-agencies, vendors, and contractors to ensure quality service delivery.
  • Monitored and reviewed assigned work execution through periodic inspections and reports.
  • Provided leadership, supervision, and support to the facility management team to drive operational efficiency.

Execution and periodic review of assigned work related to Soft Services, including Housekeeping, Security, Horticulture, Pest Control, RO Plant, Television, DTH, EPBX Telephone Server, and Air Conditioning systems.

  • Handled Procurement, Services Management, Vendor Management, AMCs, Asset Management, Event Management Audits, RTI replies, Stock Inventory control with periodic cost analysis and optimization.

Handled Procurement, Services Management, Vendor Management, AMCs, Asset Management, Event Management Audits, RTI replies, Stock Inventory control with periodic cost analysis and optimization.

Key Responsibilities – Procurement, Contracts, Vendor Management & Events Management

  • Managed material procurement, negotiations, and approvals as per organizational requirements.
  • Maintained asset management records and coordinated procurement of new assets.
  • Explored and onboarded service vendors, prepared quotations, handled negotiations, and obtained approvals.
  • Reviewed store materials and inventory to ensure procurement as per required stock levels.
  • Handled and resolved audit-related queries and provided accurate RTI replies to the RTI cell.
  • Prepared and issued purchase orders and work orders for vendors and contractors.
  • Drafted tender documentation, facilitated technical/financial evaluation, prepared minutes, awarded contracts, and drafted agreements.
  • All AMCs, service contracts, vendor sourcing, and overall vendor management.
  • Conducted vendor performance meetings and reviews for continuous improvement.
  • Managed CAPEX & OPEX budgets, ensuring cost efficiency and adherence to approvals.
  • Developed and implemented processes for campus requirements approval and execution.
  • Oversaw CCTV surveillance installation and maintenance, ensuring security compliance.
  • Ensured successful planning, commencement, and completion of campus events, programs, conclaves, and functions, including Auditorium events, by coordinating resources, logistics, and stakeholders for smooth execution.

Processed monthly billings related to Facility Management, manpower services, and statutory compliances, ensuring accuracy, approval, and timely payments.

Finance & Billing Responsibilities
• Processed payments for support staff in line with approved policies.
• Handled day-to-day repair maintenance, material procurement bills process with accuracy and compliance.
• Managed monthly AMC billing processes, ensuring timely review, approval, and vendor payment.
• Renewal of all AMC timely
• Oversaw monthly billings related to facility management, manpower services, and statutory compliances.

Technical & Infrastructure Management
• Handled technical issues related to Lifts, DG Sets, Substations, STP, Water Softening Plants, etc., including regular review of logbooks.
• Coordinated with the E&M team to resolve technical issues, arranged quotations, conducted negotiations, issued work orders, and ensured proper completion with inspection reports for payment processing.
• Ensured timely completion of all technical works in compliance with SLAs, maintaining operational efficiency and safety standards.

Liaison & Imprest Cash Management for emergency maintenance use
• Liaised with various government departments including Electrical and Jal Board authorities to ensure smooth operations and compliance.
• Managed imprest cash, including disbursement, documentation, and timely account settlement.

Managed house and office allotments for faculty and students, including hostel assignments, handling civil, plumbing, carpentry, furniture, electrical issues, and snags. Oversaw handing over and taking over of assets with proper documentation and record-keeping.

• Implemented new initiatives for cost optimization, including planning, executing, and monitoring assignments and tasks to reduce operational expenses. Skilled in coordinating multiple works.

Assistant Facility Manager

Gulshan Homz (High rise Residential Building)
05.2015 - 12.2016
  • Company Overview: A leading real estate group of India, developing several residential & commercial projects.
  • Entire Infrastructure & Property Management, Client Services/ Administration & Club House.
  • Reporting to GM - Facilities

Facility Executive

Vistar Facility Management (High rise Commercial Building)
02.2015 - 05.2015
  • Company Overview: A leading Facility Management company.
  • Entire Infrastructure & Property Management, Client Services/ Administration
  • Reporting to Property Facility Manager

Facility Executive

Three C Facility Management (High rise Commercial Building)
05.2012 - 01.2015
  • Company Overview: A leading real estate group of India, developing several residential & commercial projects.
  • Entire Infrastructure & Property Management, Client Services/ Administration
  • Reporting to Property Facility Manager

Team Leader

Kankei “Nirula’s Home Delivery”
09.2008 - 04.2012
  • Company Overview: A leading hospitality group of India, Home delivery operation almost 45 outlets in Delhi & NCR.
  • Call center team handling of more than 50 peoples, Handled more than 45 Nirulas Outlet Home Delivery Delhi & NCR Escalation etc.
  • Reporting to Ops Manager/GM Operations

Education

10th Standard -

12th Standard - undefined

BBA - Bachelor of Business Administration

Jamia Hamdard University

MBA - Master of Business Administration

The Global Open University

MPA - Master of Public Administration

IGNOU

MBA - HR

Mangalayatan University
09.2025

Accomplishments

  • Achieved the honors of “Appreciation Certificate” for 100% Calls in Quality Audit Nirulas Home Delivery.
  • Achieved the honors of “Appreciation by client Best Team Leader” in Nirulas Home Delivery
  • Achieved the honors of “Appreciation mail by Dean, Professors, Head Administration, Officers & Students” in IIML (Indian Institute of Management Lucknow).

Personal Details

English, Hindi & Urdu

Hobbies and Interests

Listening Music, Watching Cricket

Timeline

Manager – Estate & Facility

Indian Institute of Management Lucknow (IIML), Noida Campus
12.2016 - 09.2025

Assistant Facility Manager

Gulshan Homz (High rise Residential Building)
05.2015 - 12.2016

Facility Executive

Vistar Facility Management (High rise Commercial Building)
02.2015 - 05.2015

Facility Executive

Three C Facility Management (High rise Commercial Building)
05.2012 - 01.2015

Team Leader

Kankei “Nirula’s Home Delivery”
09.2008 - 04.2012

12th Standard - undefined

BBA - Bachelor of Business Administration

Jamia Hamdard University

MBA - Master of Business Administration

The Global Open University

MPA - Master of Public Administration

IGNOU

MBA - HR

Mangalayatan University

10th Standard -

Shadab Ahmed KhanManager (Operation, Facility Management, Procurement)