Client: LPL Financial
Onsite Knowledge Transfer: May 2013 - October 2013 - San Diego, USA
Client Overview: LPL Financial is the largest independent broker-dealer in the U.S., supporting over 17,000 financial professionals and 700 financial institutions with integrated technology, compliance, and research services.
Key Responsibilities:
- Transitioned Alternative Investments operations from onshore to offshore through a successful knowledge transfer visit to the U.S.
- Managed end-to-end processing of alternative investment products, including Hedge Funds, Private Equity, BDCs, and Managed Futures.
- Oversaw booking and correction of subscriptions in accounting systems; analyzed performance of equities, bonds, and derivatives.
- Facilitated capital calls, investment switches, and compliance checks to ensure client eligibility and mitigate losses.
- Performed cash and position reconciliations to resolve breaks and ensure data accuracy.
Process Excellence & Compliance:
- Conducted root cause analysis, benchmarking, and implemented control mechanisms to enhance quality and efficiency.
- Led initiatives to centralize, standardize, and optimize processes while ensuring regulatory compliance.
- Created and maintained SOPs, CTQs, and operational blueprints; drove Operational Excellence (OE) initiatives across the team.
- Presented MIS reports to both onshore and offshore leadership for performance tracking and strategic planning.
Strategic Initiatives & Leadership:
- Six Sigma Green Belt certified (Indian Statistical Institute); executed cost and FTE-saving projects.
- Spearheaded digital transformation initiatives to streamline workflows and improve communication.
- Promoted data-driven decision-making to optimize business performance metrics.
- Collaborated with cross-functional teams to drive innovation and continuous improvement.