Seeking a position in an organization where I can enhance my skills, expand my knowledge and to get an opportunity where I can make the best of my potential and contribute to the organization's growth.
Overview
2
2
years of professional experience
Work History
Supply Chain
Caratlane
Mumbai
10.2022 - Current
Worked as a logistics executive at Caratlane for approximately 2 years.
Managed the entire reverse operations process.
Worked closely on Tamper-proof, RVP, RTO, and RVP delivery ageing on a daily basis and sent separate dashboards for clear visibility.
Tested various courier partners to improve RVP performance.
Coordinated with different courier partners and all FCs for pickups and deliveries.
Presented RVP performance data during weekly calls, which helped to identify opportunities for improvement in the process.
Arranged special deliveries and handled forward escalation cases.
Maintained sheets for failed pickups, failed deliveries, and tamper-proof failed deliveries, which helped improve reattempt performance.
Managed RTO re-dispatch cases.
Collaborated with other departments to optimize operations.
Director of Office Operations at Information Tech Consultants Ltd-Progriz COE Pvt LtdDirector of Office Operations at Information Tech Consultants Ltd-Progriz COE Pvt Ltd