Summary
Overview
Work History
Education
Skills
Languages
Timeline
AssistantManager

SHADIQ ALI SHAIK

Visakhapatnam

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through the ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

8
8
years of professional experience

Work History

Assistant Manager

MUSIC BROADCAST PRIVATE LIMITED
07.2022 - Current
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Analyzed customer feedback to identify areas for improvement in service delivery.

Senior Account Manager

ENTERTAINMENT NETWORK INDIA LIMITED
09.2018 - 07.2022
  • Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
  • Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
  • Collaborated with Branch Sales manager to determine company goals and translate goals to individual client needs.
  • Contributed to annual revenue goals by selling new services and developing new accounts.

KEY RESOURCE MANAGER

ICICI PRUDENTIAL LIFE INSURANCE LIMITED
06.2017 - 08.2018
  • Experience in operations of a wide spectrum of business solutions.
  • A strategic planner with competency in devising various plans for service & sales.
  • Responsible for data extractions and analysis for building multiple reports.
  • Understanding requirements of the Clients.
  • Handling customer request.
  • Directly interacting with clients for issues and requirements.
  • Excellent communication, interpersonal skills, planning, reasoning and analytical abilities, negotiation skills and leadership abilities.

Education

MBA - Marketing

RAMAIAH INSTITUTE OF MANAGEMENT STUDIES
BANGALORE
05.2017

Bachelor of Arts - B.Com Computers

A.G.L Degree & P.G College
Visakhapatnam
04.2012

Skills

  • Product and Service Knowledge
  • Cost Reduction
  • Operations Management
  • Recruiting and Interviewing
  • Promotional Planning
  • Sales Strategies
  • Negotiation

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Telugu
Intermediate (B1)
Bengali
Elementary (A2)

Timeline

Assistant Manager

MUSIC BROADCAST PRIVATE LIMITED
07.2022 - Current

Senior Account Manager

ENTERTAINMENT NETWORK INDIA LIMITED
09.2018 - 07.2022

KEY RESOURCE MANAGER

ICICI PRUDENTIAL LIFE INSURANCE LIMITED
06.2017 - 08.2018

MBA - Marketing

RAMAIAH INSTITUTE OF MANAGEMENT STUDIES

Bachelor of Arts - B.Com Computers

A.G.L Degree & P.G College

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