SHADIQ ALI SHAIK
Visakhapatnam
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through the ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
8
8
years of professional experience
Work History
Assistant Manager
MUSIC BROADCAST PRIVATE LIMITED
07.2022 - Current
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Analyzed customer feedback to identify areas for improvement in service delivery.
Senior Account Manager
ENTERTAINMENT NETWORK INDIA LIMITED
09.2018 - 07.2022
- Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
- Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
- Collaborated with Branch Sales manager to determine company goals and translate goals to individual client needs.
- Contributed to annual revenue goals by selling new services and developing new accounts.
KEY RESOURCE MANAGER
ICICI PRUDENTIAL LIFE INSURANCE LIMITED
06.2017 - 08.2018
- Experience in operations of a wide spectrum of business solutions.
- A strategic planner with competency in devising various plans for service & sales.
- Responsible for data extractions and analysis for building multiple reports.
- Understanding requirements of the Clients.
- Handling customer request.
- Directly interacting with clients for issues and requirements.
- Excellent communication, interpersonal skills, planning, reasoning and analytical abilities, negotiation skills and leadership abilities.
Education
MBA - Marketing
RAMAIAH INSTITUTE OF MANAGEMENT STUDIES
BANGALORE 05.2017
Bachelor of Arts - B.Com Computers
A.G.L Degree & P.G College
Visakhapatnam 04.2012
Skills
- Product and Service Knowledge
- Cost Reduction
- Operations Management
- Recruiting and Interviewing
- Promotional Planning
- Sales Strategies
- Negotiation
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Telugu
Intermediate (B1)
Bengali
Elementary (A2)
Timeline
Assistant Manager
MUSIC BROADCAST PRIVATE LIMITED
07.2022 - Current
Senior Account Manager
ENTERTAINMENT NETWORK INDIA LIMITED
09.2018 - 07.2022
KEY RESOURCE MANAGER
ICICI PRUDENTIAL LIFE INSURANCE LIMITED
06.2017 - 08.2018
MBA - Marketing
RAMAIAH INSTITUTE OF MANAGEMENT STUDIES
Bachelor of Arts - B.Com Computers
A.G.L Degree & P.G College
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