Accomplished Assistant Manager with in-depth experience consistently rising through the ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
8
8
years of professional experience
Work History
Assistant Manager
MUSIC BROADCAST PRIVATE LIMITED
07.2022 - Current
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Analyzed customer feedback to identify areas for improvement in service delivery.
Senior Account Manager
ENTERTAINMENT NETWORK INDIA LIMITED
09.2018 - 07.2022
Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
Collaborated with Branch Sales manager to determine company goals and translate goals to individual client needs.
Contributed to annual revenue goals by selling new services and developing new accounts.
KEY RESOURCE MANAGER
ICICI PRUDENTIAL LIFE INSURANCE LIMITED
06.2017 - 08.2018
Experience in operations of a wide spectrum of business solutions.
A strategic planner with competency in devising various plans for service & sales.
Responsible for data extractions and analysis for building multiple reports.
Understanding requirements of the Clients.
Handling customer request.
Directly interacting with clients for issues and requirements.
Excellent communication, interpersonal skills, planning, reasoning and analytical abilities, negotiation skills and leadership abilities.
Trainee Producer at Sun TV Network Limited Broadcast Media Production & Distribution (Sun Music & Chutti tv)Trainee Producer at Sun TV Network Limited Broadcast Media Production & Distribution (Sun Music & Chutti tv)