Shady Ishak
Westfield
Summary
Dynamic and self-motivated professional with extensive experience at Portillo’s Hot Dog, excelling in training and leading teams. Bilingual in Arabic and English, I leverage strong communication and problem-solving skills to enhance customer relations and drive sales. Recognized for maintaining a safe environment while achieving operational excellence.
Overview
5
5
years of professional experience
Work History
Solar Consultant
Blue raven solar
Indianapolis
01.2024 - Current
- Guide clients from initial interest to installation, handling proposals, addressing questions, and ensuring customer satisfaction.
- Educated clients on solar energy benefits and financing options, enhancing their understanding and decision-making.
- Inform homeowners about the benefits of solar, including cost and energy savings, and explain the technical aspects of the systems.
- Managed process from initial contact to deal closure, ensuring a seamless customer experience.
- Traveled to potential customers' homes for in-home sales presentations, generating leads through networking and outreach efforts.
- Conducted site assessments for solar panel installations.
- Developed customized solar energy solutions based on client needs.
Crew Chief
Portillo’s Hot Dog
Westfield
01.2024 - 12.2024
- Led and directed production crew in daily operations, ensuring smooth workflow.
- Ensured safe and food-safe environment, led equipment sanitation, managed inventory, processed production paperwork, and conducted quality inspections.
- Collaborated with plant leadership team to enhance operational processes.
- Training Lead interacted with customer needs and resolved issues.
Cashier
Meijer
Westfield
01.2023 - 09.2023
- Processed customer transactions using cash registers.
- Collected cash and credit payments efficiently.
- Issued receipts, processed refunds, and provided change.
- Scan goods and ensure pricing is accurate.
- Addressed customer inquiries promptly.
Carpet cleaning technician
Zerorez
Indianapolis
09.2023 - 05.2024
- Executed cleaning and maintenance tasks for residential homes and commercial offices to ensure cleanliness and customer satisfaction.
- Cleaned various surfaces, including carpets and hardwood, to maintain company standards.
- The ability to communicate well in English (both verbally and in writing)
Warehouse Associate
Amazon Warehouse
Indianapolis
06.2021 - 12.2022
- Received inventory, picked and packed customer orders, tracked products using scanners and technology, and loaded items onto trucks for timely delivery
- Loaded packages onto van, navigated assigned routes using mobile app and GPS, delivered packages to homes and businesses, and provided customer service
- Operated material handling equipment to transport goods efficiently.
- Maintained accurate inventory records using warehouse management systems.
- Collaborated with team members to ensure timely order fulfillment.
Caregiver
Harbor Manor & The Lodge
Fishers
02.2021 - 06.2021
- Administered medicine, served meals, ran errands, and provided companionship to enhance daily living for senior clients.
- Assisted residents with daily living activities and personal care needs.
- Administered medications according to established schedules and protocols.
- Developed and maintained trusting relationships with residents and their families.
Cashier
Walmart
Carmel
12.2020 - 02.2021
- Addressed inquiries from customers regarding products and services.
- Handled transactions with customers using cash registers to facilitate smooth checkouts.
- Scan goods and ensure pricing is accurate.
- Processed payments in cash or credit to finalize customer purchases.
- Issue receipts, refunds, and changes.
Education
High School Diploma -
Westfield High School
Westfield, IN05.2022
Skills
- Consultative selling
- Great sales
- Sales presentations
- Customer engagement
- Customer Relations
- Cash Handling
- Skilled Trainer
- Time management
- Highly organized
- Effective communication
- Clear communication
- Problem solving
- Self-motivated
- Hard worker
- Fast learner
- Bilingual Arabic-English
- Problem solving
- Sales strategy
Timeline
Solar Consultant
Blue raven solar
01.2024 - Current
Crew Chief
Portillo’s Hot Dog
01.2024 - 12.2024
Carpet cleaning technician
Zerorez
09.2023 - 05.2024
Cashier
Meijer
01.2023 - 09.2023
Warehouse Associate
Amazon Warehouse
06.2021 - 12.2022
Caregiver
Harbor Manor & The Lodge
02.2021 - 06.2021
Cashier
Walmart
12.2020 - 02.2021
High School Diploma -
Westfield High School