Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shady Ishak

Westfield

Summary

Dynamic and self-motivated professional with extensive experience at Portillo’s Hot Dog, excelling in training and leading teams. Bilingual in Arabic and English, I leverage strong communication and problem-solving skills to enhance customer relations and drive sales. Recognized for maintaining a safe environment while achieving operational excellence.

Overview

5
5
years of professional experience

Work History

Solar Consultant

Blue raven solar
Indianapolis
01.2024 - Current
  • Guide clients from initial interest to installation, handling proposals, addressing questions, and ensuring customer satisfaction.
  • Educated clients on solar energy benefits and financing options, enhancing their understanding and decision-making.
  • Inform homeowners about the benefits of solar, including cost and energy savings, and explain the technical aspects of the systems.
  • Managed process from initial contact to deal closure, ensuring a seamless customer experience.
  • Traveled to potential customers' homes for in-home sales presentations, generating leads through networking and outreach efforts.
  • Conducted site assessments for solar panel installations.
  • Developed customized solar energy solutions based on client needs.

Crew Chief

Portillo’s Hot Dog
Westfield
01.2024 - 12.2024
  • Led and directed production crew in daily operations, ensuring smooth workflow.
  • Ensured safe and food-safe environment, led equipment sanitation, managed inventory, processed production paperwork, and conducted quality inspections.
  • Collaborated with plant leadership team to enhance operational processes.
  • Training Lead interacted with customer needs and resolved issues.

Cashier

Meijer
Westfield
01.2023 - 09.2023
  • Processed customer transactions using cash registers.
  • Collected cash and credit payments efficiently.
  • Issued receipts, processed refunds, and provided change.
  • Scan goods and ensure pricing is accurate.
  • Addressed customer inquiries promptly.

Carpet cleaning technician

Zerorez
Indianapolis
09.2023 - 05.2024
  • Executed cleaning and maintenance tasks for residential homes and commercial offices to ensure cleanliness and customer satisfaction.
  • Cleaned various surfaces, including carpets and hardwood, to maintain company standards.
  • The ability to communicate well in English (both verbally and in writing)

Warehouse Associate

Amazon Warehouse
Indianapolis
06.2021 - 12.2022
  • Received inventory, picked and packed customer orders, tracked products using scanners and technology, and loaded items onto trucks for timely delivery
  • Loaded packages onto van, navigated assigned routes using mobile app and GPS, delivered packages to homes and businesses, and provided customer service
  • Operated material handling equipment to transport goods efficiently.
  • Maintained accurate inventory records using warehouse management systems.
  • Collaborated with team members to ensure timely order fulfillment.

Caregiver

Harbor Manor & The Lodge
Fishers
02.2021 - 06.2021
  • Administered medicine, served meals, ran errands, and provided companionship to enhance daily living for senior clients.
  • Assisted residents with daily living activities and personal care needs.
  • Administered medications according to established schedules and protocols.
  • Developed and maintained trusting relationships with residents and their families.

Cashier

Walmart
Carmel
12.2020 - 02.2021
  • Addressed inquiries from customers regarding products and services.
  • Handled transactions with customers using cash registers to facilitate smooth checkouts.
  • Scan goods and ensure pricing is accurate.
  • Processed payments in cash or credit to finalize customer purchases.
  • Issue receipts, refunds, and changes.

Education

High School Diploma -

Westfield High School
Westfield, IN
05.2022

Skills

  • Consultative selling
  • Great sales
  • Sales presentations
  • Customer engagement
  • Customer Relations
  • Cash Handling
  • Skilled Trainer
  • Time management
  • Highly organized
  • Effective communication
  • Clear communication
  • Problem solving
  • Self-motivated
  • Hard worker
  • Fast learner
  • Bilingual Arabic-English
  • Problem solving
  • Sales strategy

Timeline

Solar Consultant

Blue raven solar
01.2024 - Current

Crew Chief

Portillo’s Hot Dog
01.2024 - 12.2024

Carpet cleaning technician

Zerorez
09.2023 - 05.2024

Cashier

Meijer
01.2023 - 09.2023

Warehouse Associate

Amazon Warehouse
06.2021 - 12.2022

Caregiver

Harbor Manor & The Lodge
02.2021 - 06.2021

Cashier

Walmart
12.2020 - 02.2021

High School Diploma -

Westfield High School
Shady Ishak