Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHAFAIZ KUKNOOR

GOA

Summary

Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. Enthusiastic professional with several years of experience and well-developed administrative skills in team communication, bookkeeping and scheduling. Career-minded with talents in preparing reports, taking messages and sorting and routing mail. Comfortable working in fast-paced, demanding office environment. Highly-organized professional with many years of experience in office support. Proficient in scheduling, records maintenance, and correspondence. Well-versed in use of Microsoft Office with strong knowledge of computer fundamentals. Experienced in administrative tasks such as data entry, filing, and managing correspondence. Strengths include strong organizational skills, ability to manage multiple tasks simultaneously and adapt quickly to new processes. In previous roles, improved efficiency by implementing new administrative procedures that streamlined workflow. Polite and attentive professional offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities.

Overview

5
5
years of professional experience

Work History

Administrative Clerk

GOA STATE HAJ COMMITTEE
GOA
03.2023 - Current
  • Managed daily office operations, including scheduling appointments and managing incoming calls.
  • Prepared and processed documents such as invoices, reports, memos and correspondence.
  • Organized and maintained filing systems both electronically and manually.
  • Assisted with the preparation of presentations for meetings, conferences and other events.
  • Provided assistance to other departments when needed.
  • Coordinated travel arrangements for staff members.
  • Compiled statistical reports related to sales activity, inventory levels, customer satisfaction surveys and other relevant data.
  • Managed and supervised a team of 10+ site staff members to ensure safety, quality control and efficient operations.

Sales Executive

V5 GLOBAL
GOA
01.2022 - 02.2023
  • Developed and implemented sales strategies to meet customer needs and increase revenue.
  • Cultivated relationships with existing customers to encourage repeat business.
  • Analyzed market trends and competitive landscape to identify opportunities for growth.
  • Negotiated contracts with clients on behalf of the company.
  • Identified new potential markets and developed plans for targeting them.
  • Trained junior sales staff on techniques for improving customer service experience.

Site Supervisor

AKSA ENTERPRISES
GOA
03.2021 - 11.2021
  • Managed and supervised a team of 10+ site staff members to ensure safety, quality control and efficient operations.
  • Organized daily workflow for the team, ensuring tasks were completed on time and within budget.
  • Scheduled and coordinated resources for all maintenance activities in order to meet project deadlines.
  • Conducted regular inspections of work sites to ensure compliance with safety regulations, including hazard identification and risk assessment.

Export Coordinator

GOLDWIN SEA FOODS
GOA
08.2019 - 02.2021
  • Analyzed customer feedback data to identify areas of improvement for product design and development.
  • Assisted in the coordination of export shipments for customers, ensuring compliance with applicable regulations.
  • Maintained customer records and updated them regularly to ensure accuracy of shipping documents.
  • Conducted research on foreign markets to identify potential buyers and suppliers.
  • Developed relationships with overseas agents, freight forwarders and customs brokers to facilitate smooth exports.
  • Analyzed current market conditions in order to provide customers with up-to-date information about pricing, availability and other factors affecting their export business.
  • Negotiated terms of sale with international buyers, including payment methods and currency exchange rates.
  • Provided support services to exporters such as arranging transport, storage and insurance coverage for goods shipped abroad.
  • Liaised with government agencies regarding import and export regulations to ensure compliance with applicable laws.
  • Managed inventory levels by monitoring sales orders against stock availability.
  • Attended industry events in order to stay abreast of changes in regulations governing global trade.
  • Communicated with global offices by telephone and email to facilitate smooth shipments.

Education

Some College (No Degree) - COMMERCE

AIM HIGHER SCONDARY SCHOOL
GOA

SSC

MULTIPURPOSE HIGH SCHOOL
GOA

Skills

  • Customer follow-up
  • Daily Reporting
  • Correspondence Preparation
  • Billing and Invoicing

  • Scheduling appointments
  • Clerical Support
  • Word Processing
  • Maintaining confidentiality
  • Office Supply Management
  • Verbal and written communication
  • Proofreading documents
  • Meeting Coordination

Timeline

Administrative Clerk

GOA STATE HAJ COMMITTEE
03.2023 - Current

Sales Executive

V5 GLOBAL
01.2022 - 02.2023

Site Supervisor

AKSA ENTERPRISES
03.2021 - 11.2021

Export Coordinator

GOLDWIN SEA FOODS
08.2019 - 02.2021

Some College (No Degree) - COMMERCE

AIM HIGHER SCONDARY SCHOOL

SSC

MULTIPURPOSE HIGH SCHOOL
SHAFAIZ KUKNOOR