SHAFARINA
Receptionist
Kanhangad
Summary
Proactive and personable Receptionist with a history at Front Office, where I excelled in office management and verbal communication. Demonstrated expertise in handling cash transactions and enhancing customer service, leading to a 20% improvement in client satisfaction. Skilled in telephone etiquette and maintaining a welcoming environment, I bring both hard and soft skills to elevate office efficiency.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Receptionist
Front Office
Kanhangad
05.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Education
SSLC
MPSGVHSS BELLIKKOTH
Bellikkoth03.2017
Skills
Office management
Telephone skills
Performance improvement
Verbal and written communication
Timeline
Receptionist
Front Office
05.2023 - Current
SSLC
MPSGVHSS BELLIKKOTH