Summary
Work History
Education
Skills
Training
Projects
REFERENCES
Timeline
Generic
Shafni S

Shafni S

varkala

Summary

Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Work History

Opearations Management Trainee

KIMSHEALTH HOSPITAL
Trivandrum
10.2025 - 01.2026
  • Resolved customer complaints promptly and efficiently.
  • Maintained records of all transactions related to appointments.

Education

MBA - Marketing Management And Systems

Sreenarayana Gurukulam College of Engineering
MG University
MG University

BCA -

SSIMT
MG University
MG University

Skills

  • Self Motivating & Dynamic
  • Customer service
  • Appointment scheduling
  • Customer relationship management
  • Effective communication
  • Problem solving
  • Team Player

Training

  • Training program at Pegasus Institute for Excellence, Pondicherry, Improving communication and teamwork
  • "Springboard Your Career" training, Enhancement of interpersonal skills and communication
  • Power Communication Mpower training, Improving communication skills and coordination
  • Advanced Excel for Managers training

Projects

Customer Satisfaction and Awareness of Airtel Money, Airtel (T.V.M) 

Content Management System For News Server.

Keltron School Management System, Expert Solutions.

REFERENCES

Dr.Jumana Haseen

       Assistant Operations Manager, KIMSHEALTH Hospital

       9746159317

Timeline

Opearations Management Trainee

KIMSHEALTH HOSPITAL
10.2025 - 01.2026

MBA - Marketing Management And Systems

Sreenarayana Gurukulam College of Engineering

BCA -

SSIMT
Shafni S