Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic
Shafreed  Shaik

Shafreed Shaik

Guest Experience Leader
Punalur,kollam

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Flexible and hardworking Guest Services professional with strong leadership, planning and problem-solving abilities. Optimizes processes and procedures to maximize customer satisfaction and improve resolution efficiency.

Overview

4
4
years of professional experience
5
5
years of post-secondary education
4
4
Languages

Work History

Guest Experience Leader

McDonalds
Trivandrum
10.2021 - Current
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Quality Control Inspector

MS Global
Chennai
06.2019 - 07.2020
  • Inspected quality of products, taking note of functionality, appearance and other specifications.

Education

SSLC - SSLC

Govt HSS
Punalur
06.2013 - 03.2014

+2 - Science

NSV VHSS
Punalur
06.2014 - 03.2016

QA/QC - Mechanical Engineering Technology

Iriz Academy
Kollam
08.2018 - 03.2019

Diploma - Mechanical Engineering Technology

Quilone Institute of Technology
Kollam
06.2016 - 03.2018

Skills

    Guest experiences

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Accomplishments

    Part of the team of store of the year award and Ray-croc award. Achieved Golden Garranty Index in 2 Quarters

Interests

Music

Football

Traveling

Timeline

Guest Experience Leader

McDonalds
10.2021 - Current

Quality Control Inspector

MS Global
06.2019 - 07.2020

QA/QC - Mechanical Engineering Technology

Iriz Academy
08.2018 - 03.2019

Diploma - Mechanical Engineering Technology

Quilone Institute of Technology
06.2016 - 03.2018

+2 - Science

NSV VHSS
06.2014 - 03.2016

SSLC - SSLC

Govt HSS
06.2013 - 03.2014
Shafreed ShaikGuest Experience Leader