Shagufta Ansari
Jaipur
Summary
RMG & Workforce Planning Specialist.|Resource Deployment.|HR Operations.|People Analytics.
HR professional with over 5.9 years of experience in resource management and workforce planning within global organizations. Expertise in onboarding, HRIS administration, and aligning workforce supply with business demand. Proficient in Oracle HRMS, Taleo, and Power BI, with a proven ability to enhance workforce utilization and ensure compliance. Recognized for effective stakeholder management and delivering results in high-performance settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
HR Partner-Workforce Planning & Deployment
Genpact India Pvt Ltd
11.2023 - 06.2024
- Partnered with HR leadership and business stakeholders to resolve strategic people challenges, including attrition and performance management.
- Managed resource deployment across multiple business units to fulfill project requirements.
- Conducted workforce forecasting and demand-supply analysis to optimize delivery pipelines.
- Administered Taleo Performance Management system, overseeing performance cycles and generating actionable insights.
- Led HR reporting for hiring metrics, attrition, and leave of absence, enhancing workforce visibility.
- Facilitated conflict resolution and grievance handling while emphasizing diversity and retention strategies.
- Published utilization dashboards and reports to support leadership decision-making processes.
- Collaborated with HR and Delivery managers to ensure timely redeployment and minimize bench time.
HR Ops Process Developer
Genpact India Pvt Ltd
12.2022 - 10.2023
- Acted as a key advisor on employee relations and performance issues.
- Spearheaded Amber (AI-powered engagement tool) to monitor sentiment and escalate concerns proactively.
- Managed end-to-end MSS operations from BGC to HC movement.
- Led investigations and ensured compliance with labor regulations.
HR Ops Consultant
Genpact India Pvt Latd
11.2020 - 11.2022
- Delivered operational excellence in hiring, internal mobility, and RTO protocols during pandemic conditions.
- Managed Genome (internal L&D system) data and reporting for leadership insights.
- Liaised with senior HRBPs to escalate high-impact employee concerns.
HR Consultant | Onboarding Specialist
Genpact India Pvt Ltd
09.2018 - 03.2020
- Onboarded 3500+ employees across India with full compliance and orientation support.
- Maintained employee lifecycle records using HRMS, ensured SLA adherence for ESIC, PF, and payroll inquiries.
- Published executive dashboards for PAN India badging and compliance metrics.
Education
MBA - Human Resources
Bharti Vidyapeeth Deemed University
Pune06.2018
BCA -
Lachoo Memorial College
Jodhpur06.2015
Skills
- Strategic HR partnership
- Stakeholder engagement
- Workforce planning
- Employee relations
- Resource allocation and bench management
- Talent mobility
- Diversity initiatives
- Performance management
- People analytics
- HRMS administration
- Onboarding and induction
Certification
- Certification in Excel Basics to Advance
- Certification in AI Gen for Beginners
Accomplishments
- FastTrack Promotion: Promoted twice in a single year.
- Efficiency Awards: Recognized for multitasking and rapid learning.
- Awarded as most Curious & Efficient Learner.
Timeline
HR Partner-Workforce Planning & Deployment
Genpact India Pvt Ltd
11.2023 - 06.2024
HR Ops Process Developer
Genpact India Pvt Ltd
12.2022 - 10.2023
HR Ops Consultant
Genpact India Pvt Latd
11.2020 - 11.2022
HR Consultant | Onboarding Specialist
Genpact India Pvt Ltd
09.2018 - 03.2020
MBA - Human Resources
Bharti Vidyapeeth Deemed University
BCA -
Lachoo Memorial College