Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
Shagufta Ansari

Shagufta Ansari

Jaipur

Summary

RMG & Workforce Planning Specialist.|Resource Deployment.|HR Operations.|People Analytics.

HR professional with over 5.9 years of experience in resource management and workforce planning within global organizations. Expertise in onboarding, HRIS administration, and aligning workforce supply with business demand. Proficient in Oracle HRMS, Taleo, and Power BI, with a proven ability to enhance workforce utilization and ensure compliance. Recognized for effective stakeholder management and delivering results in high-performance settings.

Overview

6
6
years of professional experience
1
1
Certification

Work History

HR Partner-Workforce Planning & Deployment

Genpact India Pvt Ltd
11.2023 - 06.2024
  • Partnered with HR leadership and business stakeholders to resolve strategic people challenges, including attrition and performance management.
  • Managed resource deployment across multiple business units to fulfill project requirements.
  • Conducted workforce forecasting and demand-supply analysis to optimize delivery pipelines.
  • Administered Taleo Performance Management system, overseeing performance cycles and generating actionable insights.
  • Led HR reporting for hiring metrics, attrition, and leave of absence, enhancing workforce visibility.
  • Facilitated conflict resolution and grievance handling while emphasizing diversity and retention strategies.
  • Published utilization dashboards and reports to support leadership decision-making processes.
  • Collaborated with HR and Delivery managers to ensure timely redeployment and minimize bench time.

HR Ops Process Developer

Genpact India Pvt Ltd
12.2022 - 10.2023
  • Acted as a key advisor on employee relations and performance issues.
  • Spearheaded Amber (AI-powered engagement tool) to monitor sentiment and escalate concerns proactively.
  • Managed end-to-end MSS operations from BGC to HC movement.
  • Led investigations and ensured compliance with labor regulations.

HR Ops Consultant

Genpact India Pvt Latd
11.2020 - 11.2022
  • Delivered operational excellence in hiring, internal mobility, and RTO protocols during pandemic conditions.
  • Managed Genome (internal L&D system) data and reporting for leadership insights.
  • Liaised with senior HRBPs to escalate high-impact employee concerns.

HR Consultant | Onboarding Specialist

Genpact India Pvt Ltd
09.2018 - 03.2020
  • Onboarded 3500+ employees across India with full compliance and orientation support.
  • Maintained employee lifecycle records using HRMS, ensured SLA adherence for ESIC, PF, and payroll inquiries.
  • Published executive dashboards for PAN India badging and compliance metrics.

Education

MBA - Human Resources

Bharti Vidyapeeth Deemed University
Pune
06.2018

BCA -

Lachoo Memorial College
Jodhpur
06.2015

Skills

  • Strategic HR partnership
  • Stakeholder engagement
  • Workforce planning
  • Employee relations
  • Resource allocation and bench management
  • Talent mobility
  • Diversity initiatives
  • Performance management
  • People analytics
  • HRMS administration
  • Onboarding and induction

Certification

  • Certification in Excel Basics to Advance
  • Certification in AI Gen for Beginners

Accomplishments

  • FastTrack Promotion: Promoted twice in a single year.
  • Efficiency Awards: Recognized for multitasking and rapid learning.
  • Awarded as most Curious & Efficient Learner.

Timeline

HR Partner-Workforce Planning & Deployment

Genpact India Pvt Ltd
11.2023 - 06.2024

HR Ops Process Developer

Genpact India Pvt Ltd
12.2022 - 10.2023

HR Ops Consultant

Genpact India Pvt Latd
11.2020 - 11.2022

HR Consultant | Onboarding Specialist

Genpact India Pvt Ltd
09.2018 - 03.2020

MBA - Human Resources

Bharti Vidyapeeth Deemed University

BCA -

Lachoo Memorial College

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