Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shagun

Community Manager
New Delhi

Summary

Proven Community Moderator with a track record of fostering engaging and safe online environments for Communities. Excelled in content moderation and community engagement, enhancing participation by 30%. Skilled in teamwork and technical knowledge about apps, adept at driving significant improvements in community interaction and satisfaction.

Overview

1
1
year of professional experience

Work History

Community Moderator

UPCX
11.2023 - Current

Responsible for managing and moderating the UPCX community, ensuring positive engagement and a safe environment. Duties include organizing events, responding to member inquiries, moderating content, preventing scam activity, and driving community interaction. Regularly report on performance metrics and provide feedback to enhance community activities. I had been also worked for the Indian Audience.

Moderator

Bityuan
02.2024 - 08.2024

Managed and moderated the BitYuan community by encouraging active participation and maintaining a positive environment. Key responsibilities included organizing events like quizzes and contests, moderating discussions to ensure compliance with guidelines, and preventing spam or scam activity

Education

MBA - Special Products Marketing Operations

Delhi University
India
04.2001 -

Skills

    Content Moderation

    Technical knowledge

    Written Communication

    Online research

    Community Engagement

    Teamwork and Collaboration

Languages

Hindi
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Timeline

Moderator

Bityuan
02.2024 - 08.2024

Community Moderator

UPCX
11.2023 - Current

MBA - Special Products Marketing Operations

Delhi University
04.2001 -
Shagun Community Manager