SHAGUN AGGARWAL

Manager-HR

Benori

Gurgaon

04.2024 - Current

Responsible for the entire induction process, including onboarding of new hires, conducting orientation sessions, offer letter generation, and introducing them to their respective buddy, manager, and team.
Ensuring all employees are aware of all the policies, including general HR policies, client confidentiality, anti-corruption, POSH, etc.
Responsible for conducting referral checks and background verifications on various parameters, such as qualifications, past employers' checks, relieving letters, salary slips, and gathering feedback on adherence to the code of conduct from the HR department of previous employers.
Designed a framework and questions for background verification emails and referral checks.
Responsible for managing the third-party vendor for employee background verification required by clients, as per their requirements, and maintaining those BGV files as well.
Analyzing feedback collected during exit interviews, or through other channels, to identify trends, areas for improvement, and potential issues affecting employee retention and satisfaction.
Designed a SOP to document the responsibilities of all the necessary functions on the day of exit.
Ensuring that departing employees receive their final salary, accrued benefits (such as unused PLs), and any other entitlements in accordance with company policies and legal requirements.
Addressing and resolving employee inquiries while nurturing positive relationships between employees and the organization, encompassing managing grievances, conflicts, disciplinary matters, and offering support for employee welfare.
Upholding employee well-being by conducting annual feedback sessions through questionnaires and surveys.
Subsequently, analyzing the feedback, addressing concerns, and implementing necessary actions to foster an improved work culture.
Monitoring all probationary cases, and ensuring thorough documentation for extensions or non-confirmation instances.
Responsible for representing the HR function during the surveillance audit, which includes creating and maintaining all the documents related to functional objectives, risks and opportunities, finding gaps, etc.
Responsible for conducting a session on Information Security (ISO 27001:2013) to create awareness and ensure that the team complies with the terms.
Responsible for sending refresher emails at the beginning of every year, and conducting tests for the entire team to check awareness about the policies.
Created and managed an incident tracker to document all the cases related to breaches in information security or any other policy.
Designing training and development programs according to the requirements of the organization and the individual.
Ensuring trainers comply with the defined processes and complete the number of hours decided for each level for trainers, as well as attendees.
Managing end-to-end evaluation of training programs, including designing and executing surveys, developing feedback reports, and giving feedback to the respective trainer and management.
Identifying vendors and trainers for specific training requirements, and negotiating with them regarding commercials.
Assisting the management team in the finalization of trainers.
Managing all compensation activities and the execution of changes related to it for permanent and contractual (interns, consultants) employees.
Worked on compensation benchmarking for the revision of salary bands, as per the market standards.
Preparing the necessary documentation for the timely distribution of salary, such as leaves without pay, leave encashment, and full and final settlement.
Conducted exit interviews to identify areas of improvement in the organization's policies and procedures.
Researched best practices in HR operations to ensure that the organization is compliant with current regulations.
Managed all recruitment processes including job postings, interviews, background checks, offer letters and onboarding activities.
Coached and trained leaders in hiring and interviewing, talent and succession planning and performance management.
Handled employee discipline and termination to address policy infractions.
Evaluated job descriptions regularly to ensure they accurately reflect job duties and responsibilities.
Developed training programs for new hires and existing employees to enhance their skillsets and ensure they are up-to-date with industry trends.
Identified and developed quality talent acquisition strategies and programs to increase talent pool.
Advocated for employee needs and benefits, promoting engagement, transparency and interactive communication.
Monitored compliance with employment laws and regulations by conducting regular audits of payroll records and other documents related to human resources functions.
Assisted senior management in developing strategic objectives related to workforce planning.
Reviewed and approved job listings and collaborated with recruiters to promote open roles across multiple platforms.
Coordinated annual performance reviews for all employees based on established criteria.
Provided guidance on organizational design, change management, succession planning, talent management, and compensation practices.
Collaborated with various departments such as Finance and Accounting, Legal Affairs, when needed.
Suggested promotions and wage increases according to employee performance.
Partnered with senior business leaders in planning and delivering robust talent plan aligned with business objectives.
Oversaw employee relations issues such as grievances, disciplinary matters, performance improvement plans, labor relations.
Developed and implemented HR strategies and initiatives aligned with the overall business strategy.
Facilitated effective communication between managers and employees by providing guidelines on best practices in handling workplace disputes or conflicts.
Scheduled meetings with employees to address concerns and grievances.
Researched industry trends to inform compensation and performance strategies.

Summary

Overview

Work History

Manager-HR

Assistant Manager-HR

Senior Associate-HR

Associate-HR

Education

MBA - HRM

B. Tech - CSE

H.S.C -

S.S.C -

Skills

Websites

Accomplishments

Projects

Timeline

Manager-HR

Assistant Manager-HR

Senior Associate-HR

Associate-HR

MBA - HRM

B. Tech - CSE

H.S.C -

S.S.C -

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