Shagun Lal

• Managed vendor purchase order dispatch, delivery and invoicing to set contractual guidelines and maintain budgetary regulations.
• Timely Purchase order placing against received requirement from Planning and Sales Team.
• Update Order Acknowledgments in system and ensure it is matching with purchase order.
• Follow up on late lines with suppliers.
• Update/communicate rescheduled dates to sales team.
• Work on daily issues (Item lost, warranty) with suppliers, PO amendments and communicate with sales team.
• Follow up with supplier for missing order acknowledgments.
• Work on invoice that are stuck in processing by cordially working with Supplier and Finance team via Call, Emails.
• Identify process improvement ideas and work on it.
• Managed 20-30 items per day of varying categories - Item Management.

Oversaw team and handled time pressure to deliver quality results.

• Managed team meetings and discussed project's goals and objectives.
• Planned out and executed total of 5 projects in single year.
• Observed progress of each project, examined risks and coordinated contingency plans.
• Keeping updates on projects with fellow team member and faculty
• Scheduling, motivating, and keeping check on time
• Oversaw and delegated work to reach goal successfully
• Analyzing and problem solving
• Proofreading and final editing

Managed and developed in accordance with company's culture.

• Assist with managing client details and updating online profiles
• Managed admin duties and HR services
• Communicating, scheduling, and assisting customers, businesses face-to-face and over-the- phone with general queries
• Use of Human resource information systems
• Managing employees resumes, medicals and orientations
• Managed over 50 customer calls per day