Experienced Relationship Manager consistently exceeding sales targets and delivering exceptional client service. Seeking new opportunities to enhance expertise, expand knowledge, and drive success across diverse industries.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
HDFC Bank
08.2021 - Current
Assistant Manager in the banking industry with a proven track record
Manages diverse customer portfolios and provides exceptional service
Exceeded Sales Targets: Achieved 150% of sales targets by offering tailored financial solutions, leveraging customer insights, and delivering exceptional service to build long-term client relationships.
Addresses customer concerns and resolves queries promptly
Ensures high levels of customer satisfaction through efficient support
Offers financial advice and customized solutions to meet client needs
Proactively identifies and capitalizes on new business opportunities
Collaborates effectively with cross-functional teams
Seeking new opportunities to leverage expertise and drive financial success
Increased sales revenue by building strong relationships with clients and understanding their financial needs.
Education
Bachelor of Commerce - Business, Management, Marketing, and Related Support Services
Gujarat University
01.2020
High School Diploma - Business/Commerce, General
Seventh Day Adventist Higher Secondary School
03.2017
Skills
Business Requirements
Portfolio Management
Goal oriented
Teamwork and collaboration
Time management
Excellent communication
Reliability
Relationship building
Accomplishments
Exceeding Targets & Revenue Growth: Surpassed sales targets by 150%, contributing to a 30% increase in product sales revenue and expanding the client portfolio.
Customer Satisfaction & Portfolio Management: Resolved 95% of customer concerns within 24 hours and grew assets under management by 25% within a year.
Team Leadership & Operational Efficiency: Led a team to enhance sales performance by 20% and streamlined operations, reducing transaction processing time by 15%.
Certification
Insurance Regulatory and Development Authority (IRDA)
Timeline
Assistant Manager
HDFC Bank
08.2021 - Current
High School Diploma - Business/Commerce, General
Seventh Day Adventist Higher Secondary School
Bachelor of Commerce - Business, Management, Marketing, and Related Support Services