- Resolved issues and recommended actions based on production and compliance reports.
- Increased company growth through collaboration with sales and marketing departments.
Director Operations, April 2014 - March 2015
- Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
- Enabled revenue generation by pursuing partnerships, sourcing funding, and capitalizing on market opportunities.
- Developed effective business strategies to capitalize on emerging market trends.
- Fostered new business through participation in trade shows and initiating communications with prospective clients via phone and email .
- Streamlined operations to maximize business efficiency and profits.
- Hired and managed Number new managers to drive business growth.
- Developed program to promote new managers from within, building and maintaining cohesive leadership structure.
- Established and directed successful programs focused on Area.
- Directed market expansions to propel business forward, meet changing customer needs.
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
- Increased sales $Amountthrough aggressive sales program overhaul, market campaigns, and new product launches.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Managed financial, operational and human resources to optimize business performance.
- Formulated and executed strategic initiatives to improve product offerings.
- Founded performance- and merit-based evaluation system to assess staff performance.
- Oversaw divisional marketing, advertising and new product development.
- Oversaw business-wide changes to modernize procedures and organization.
- Devised and presented business plans and forecasts to board of directors.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Monitored key business risks and established risk management procedures.
- Directed technological improvements, reducing waste and business bottlenecks.
- Communicated business performance, forecasts and strategies to investors and shareholders.
- Created succession plans to provide continuity of operations during leadership transitions.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Represented organization at industry conferences and events.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Initiated strategy to drive company growth and increase market share and profitability.
- Cultivated company-wide culture of innovation and collaboration.
- Analyzed industry trends and tracked competitor activities to inform decision making.
Imp
- Improved website visibility through development and implementation of SEO strategies.
- Wrote and distributed press releases to increase brand visibility.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Conducted market research to identify new opportunities and target markets.
- Created and managed social media campaigns to increase brand engagement.
- Optimized email campaigns to increase open and click-through rates.
- Coordinated with design and media teams to develop high-quality creative assets.
- Launched successful digital marketing campaigns that achieved goals for increased website traffic.
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Compiled product and customer data to generate informed profit projections.
- Created and managed budgets to maximize brand reach and engagement.
The end
- Achieved team goals through formalized training plans, coaching, and performance management.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Oversaw day-to-day production activities in accordance with business objectives.
- Spearheaded strategic brand plans for multiple product lines to increase market share and brand awareness.
- Compiled product and customer data to generate informed profit projections.
- Cultivated relationships with key stakeholders, vendors and industry influencers to create positive brand experiences.
- Researched market trends to identify customer needs and preferences for strategic planning.
- Researched and identified new opportunities for product and brand development.
- Monitored and evaluated marketing and advertising campaigns to support brand consistency and engagement.
- Planned, implemented, and tracked sales and marketing strategies to promote brand products.
- Analyzed customer feedback and market trends to make informed decisions about product and brand messaging.
- Conducted research and analysis to determine brand positioning and messaging.
- Created and managed budgets to maximize brand reach and engagement.
- Organized and delivered training sessions for new product content and technological advancements.
- Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
- Managed and oversaw creative projects to drive quality, accuracy and deadline management.
- Conducted market research to identify new opportunities and target markets.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Continually maintained and improved company's reputation and positive image in markets served.
- Developed and executed branding campaigns to educate target audiences on product features, benefits and values.
- Consulted with product development teams to enhance products based on customer interest data.
- Wrote and distributed press releases to increase brand visibility.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
- Managed budget allocation and resource utilization to maximize marketing ROI.
- Generated sponsorships with related and partnering entities to enhance marketing objectives.
- Optimized email campaigns to increase open and click-through rates.
- Launched successful digital marketing campaigns that achieved goals for increased website traffic.
- Mentored local personnel on best practices and protocols to maximize productivity.
- Improved website visibility through development and implementation of SEO strategies.
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
- Created and managed social media campaigns to increase brand engagement.
- Devised content strategy to effectively engage target audiences.
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
- Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
- Coordinated with design and media teams to develop high-quality creative assets.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budget implementations, employee evaluations, and contract details.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Collaborated with cross-functional teams to develop innovative solutions.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Formulated policies and procedures to streamline operations.
- Developed and implemented strategies to increase sales and profitability.
- Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Analyzed market trends and competitor activities to create competitive advantages.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Assisted in recruiting, hiring and training of team members.
- Reported issues to higher management with great detail.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reduced operational risks while organizing data to forecast performance trends.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Raised property accuracy and accountability by creating new automated tracking method.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked well in a team setting, providing support and guidance.
- Developed and maintained courteous and effective working relationships.
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Identified issues, analyzed information and provided solutions to problems.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated leadership skills in managing projects from concept to completion.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Provided professional services and support in a dynamic work environment.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Resolved problems, improved operations and provided exceptional service.