Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Shahab Rizwan

Shahab Rizwan

COO
Gurgaon

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Persistent leader eager to lead and grow organizations. Skilled in strategic planning, operations, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.

Overview

26
26
years of professional experience
5
5
years of post-secondary education
5
5
Languages

Work History

COO

TRI3D
Bangalore
07.2023 - Current
  • Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
  • Developed quarterly business plans to evaluate cost projections.
  • Monitored and analyzed industry trends to identify opportunities for organizational growth and competitiveness.
  • Represented organization at external meetings and events to promote and build relationships with key stakeholders.
  • Evaluated product or service by analyzing and interpreting data and metrics.
  • Identified and pursued business development opportunities to grow organization and increase revenue.
  • Communicated business performance, forecasts and strategies to investors and shareholders.
  • Analyzed industry trends and tracked competitor activities to inform decision making.

COO

Spyne
Gurgaon
02.2020 - 06.2023
  • Developed quarterly business plans to evaluate cost projections.
  • Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
  • Led operational oversight and budgetary supervision for Number Type locations.
  • Represented organization at external meetings and events to promote and build relationships with key stakeholders.
  • Identified and mitigated operational risks to minimize potential negative impacts on organization.
  • Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
  • Monitored and analyzed industry trends to identify opportunities for organizational growth and competitiveness.
  • Managed crisis response to minimize potential negative impacts on company.
  • Identified and pursued business development opportunities to grow organization and increase revenue.
  • Established Type and Type policies to promote company culture and vision.
  • Negotiated contracts and agreements to secure favorable terms and maximize profits.
  • Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
  • Evaluated product or service by analyzing and interpreting data and metrics.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Managed financial, operational and human resources to optimize business performance.
  • Maintained P&L and shouldered corporate fiscal responsibility.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Directed technological improvements, reducing waste and business bottlenecks.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Initiated strategy to drive company growth and increase market share and profitability.
  • Created succession plans to provide continuity of operations during leadership transitions.
  • Founded performance- and merit-based evaluation system to assess staff performance.
  • Analyzed industry trends and tracked competitor activities to inform decision making.

Consulting

Self Employed
Gurgaon
10.2017 - 01.2020
  • Facilitated coaching and consulting using technology tools.
  • Provided technical consulting support on projects or system issues.
  • Built HR consulting capabilities focused on clients undergoing organizational change and development.
  • Provided human resources, recruiting and resource allocation guidance in commercial consulting environment.
  • Managed concurrent client consulting engagements with organized mindset and good multitasking abilities.
  • Delivered consulting services to advise clients on cost-saving strategies and best practices.
  • Provided consulting services on both new and existing implementations and support projects.
  • Planned and evaluated new projects, consulting with other engineers and corporate executives as necessary.
  • Demonstrated consulting-based leadership experience on specialized projects and displayed overall knowledge of information systems.
  • Determined and applied appropriate product substitutions for out-of-stock items after consulting with e-commerce customers.
  • Offered detailed fact-finding, research and analysis on product presentation and cataloging across multiple projects.
  • Developed peer and mentor relationship with small business owners and conducted in-depth consulting engagements to identify opportunities to enhance owner profitability, growth and performance.

VP Pre-Sales Operations

FashionAndYou.com
Gurgaon
04.2015 - 09.2017
  • Resolved issues and recommended actions based on production and compliance reports.
  • Increased company growth through collaboration with sales and marketing departments.

Director Operations, April 2014 - March 2015

  • Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
  • Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
  • Enabled revenue generation by pursuing partnerships, sourcing funding, and capitalizing on market opportunities.
  • Developed effective business strategies to capitalize on emerging market trends.
  • Fostered new business through participation in trade shows and initiating communications with prospective clients via phone and email .
  • Streamlined operations to maximize business efficiency and profits.
  • Hired and managed Number new managers to drive business growth.
  • Developed program to promote new managers from within, building and maintaining cohesive leadership structure.
  • Established and directed successful programs focused on Area.
  • Directed market expansions to propel business forward, meet changing customer needs.
  • Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
  • Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Increased sales $Amountthrough aggressive sales program overhaul, market campaigns, and new product launches.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Managed financial, operational and human resources to optimize business performance.
  • Formulated and executed strategic initiatives to improve product offerings.
  • Founded performance- and merit-based evaluation system to assess staff performance.
  • Oversaw divisional marketing, advertising and new product development.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Devised and presented business plans and forecasts to board of directors.
  • Maintained P&L and shouldered corporate fiscal responsibility.
  • Monitored key business risks and established risk management procedures.
  • Directed technological improvements, reducing waste and business bottlenecks.
  • Communicated business performance, forecasts and strategies to investors and shareholders.
  • Created succession plans to provide continuity of operations during leadership transitions.
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Represented organization at industry conferences and events.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Initiated strategy to drive company growth and increase market share and profitability.
  • Cultivated company-wide culture of innovation and collaboration.
  • Analyzed industry trends and tracked competitor activities to inform decision making.

Imp

  • Improved website visibility through development and implementation of SEO strategies.
  • Wrote and distributed press releases to increase brand visibility.
  • Captured new customers by optimizing business strategies and launching products to diversify offerings.
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
  • Conducted market research to identify new opportunities and target markets.
  • Created and managed social media campaigns to increase brand engagement.
  • Optimized email campaigns to increase open and click-through rates.
  • Coordinated with design and media teams to develop high-quality creative assets.
  • Launched successful digital marketing campaigns that achieved goals for increased website traffic.
  • Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
  • Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
  • Compiled product and customer data to generate informed profit projections.
  • Created and managed budgets to maximize brand reach and engagement.

The end

  • Achieved team goals through formalized training plans, coaching, and performance management.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Spearheaded strategic brand plans for multiple product lines to increase market share and brand awareness.
  • Compiled product and customer data to generate informed profit projections.
  • Cultivated relationships with key stakeholders, vendors and industry influencers to create positive brand experiences.
  • Researched market trends to identify customer needs and preferences for strategic planning.
  • Researched and identified new opportunities for product and brand development.
  • Monitored and evaluated marketing and advertising campaigns to support brand consistency and engagement.
  • Planned, implemented, and tracked sales and marketing strategies to promote brand products.
  • Analyzed customer feedback and market trends to make informed decisions about product and brand messaging.
  • Conducted research and analysis to determine brand positioning and messaging.
  • Created and managed budgets to maximize brand reach and engagement.
  • Organized and delivered training sessions for new product content and technological advancements.
  • Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
  • Managed and oversaw creative projects to drive quality, accuracy and deadline management.
  • Conducted market research to identify new opportunities and target markets.
  • Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Developed and executed branding campaigns to educate target audiences on product features, benefits and values.
  • Consulted with product development teams to enhance products based on customer interest data.
  • Wrote and distributed press releases to increase brand visibility.
  • Captured new customers by optimizing business strategies and launching products to diversify offerings.
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
  • Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
  • Managed budget allocation and resource utilization to maximize marketing ROI.
  • Generated sponsorships with related and partnering entities to enhance marketing objectives.
  • Optimized email campaigns to increase open and click-through rates.
  • Launched successful digital marketing campaigns that achieved goals for increased website traffic.
  • Mentored local personnel on best practices and protocols to maximize productivity.
  • Improved website visibility through development and implementation of SEO strategies.
  • Developed creative presentations, trend reports, kitted assets, and product data sheets.
  • Created and managed social media campaigns to increase brand engagement.
  • Devised content strategy to effectively engage target audiences.
  • Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
  • Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
  • Coordinated with design and media teams to develop high-quality creative assets.
  • Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budget implementations, employee evaluations, and contract details.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Collaborated with cross-functional teams to develop innovative solutions.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Formulated policies and procedures to streamline operations.
  • Developed and implemented strategies to increase sales and profitability.
  • Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Analyzed market trends and competitor activities to create competitive advantages.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Assisted in recruiting, hiring and training of team members.
  • Reported issues to higher management with great detail.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked well in a team setting, providing support and guidance.
  • Developed and maintained courteous and effective working relationships.
  • Worked effectively in fast-paced environments.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Identified issues, analyzed information and provided solutions to problems.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Provided professional services and support in a dynamic work environment.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Resolved problems, improved operations and provided exceptional service.

Brand Manager

Spencers Retail
Gurgaon
04.2008 - 07.2011
  • Consulted with product development teams to enhance products based on customer interest data.
  • Planned, implemented, and tracked sales and marketing strategies to promote brand products.
  • Managed and oversaw creative projects to drive quality, accuracy and deadline management.
  • Spearheaded strategic brand plans for multiple product lines to increase market share and brand awareness.
  • Conducted research and analysis to determine brand positioning and messaging.
  • Researched and identified new opportunities for product and brand development.
  • Monitored and evaluated marketing and advertising campaigns to support brand consistency and engagement.
  • Analyzed customer feedback and market trends to make informed decisions about product and brand messaging.
  • Researched market trends to identify customer needs and preferences for strategic planning.
  • Managed budget allocation and resource utilization to maximize marketing ROI.
  • Devised content strategy to effectively engage target audiences.
  • Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
  • Developed creative presentations, trend reports, kitted assets, and product data sheets.

Business Manager

Mothercare
Mumbai
02.2006 - 03.2008
  • Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
  • Anticipated financial impact from operational issues and worked with leadership to develop solutions.
  • Enhanced and redefined organizational structure to maintain competitive edge across territories.
  • Oversaw and improved deliveries through proactive coordination of daily operations.
  • Supported business management projects by monitoring and tracking risks, issues and action items.
  • Spearheaded recruitment and hiring process and compiled training materials for new and existing team members.
  • Improved business profits through innovative cost containment and revenue generation techniques.
  • Developed initial sales roadmaps and market strategies to promote successful store launches.
  • Coordinated team schedules to keep shifts properly staffed during busy periods.
  • Oversaw product delivery and shipping operations to reduce shipment turnaround times and streamline warehouse workflows.
  • Executed business plans to further strengthen and maximize territory sales and profits.
  • Cultivated and strengthened lasting customer relationships using strong issue resolution and dynamic communication skills.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Implemented innovative programs to increase employee loyalty and reduce attrition.
  • Interacted well with customers to build connections and nurture relationships.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.

Retail Operations Manager

ITC Wills Lifestyle
Hyderabad
03.2004 - 01.2006
  • Streamlined operational efficiencies by preparing warehouse merchandise for monthly inventory control counts.
  • Directed training and performance monitoring for [Number] staff members.
  • Determined layout of store merchandise for visual appeal to consumers.
  • Analyzed operational expenses and cost of inventory to identify losses and developed strategies for increased profits.
  • Contributed to leadership team for implementing company policies and procedures.
  • Exceeded revenue goals on consistent basis, resulting in commendation from management.
  • Scheduled employee tasks, conducted performance reviews and executed daily branch operational goals to maximize team productivity.

Retail Sales Officer

Shoppers Stop
Hyderabad
04.1998 - 02.2004
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Recommended complementary purchases to customers, increasing revenue.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Created employee schedules to align coverage with forecasted demands.
  • Maintained company's visual merchandise standards through general housekeeping and planograms.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

Education

BBA - Finance

ICFAI
Hyderabad
08.1994 - 04.1997

Bachelor Of Science - Electronics

Osmania University
08.1991 - 04.1994

Skills

    Planning and execution

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Accomplishments

  • Achieved Result through effectively helping with Task.
  • Supervised team of Number staff members.
  • Resolved product issue through consumer testing.
  • Documented and resolved Issue which led to Results.
  • Collaborated with team of Number in the development of Project name.

Timeline

COO

TRI3D
07.2023 - Current

COO

Spyne
02.2020 - 06.2023

Consulting

Self Employed
10.2017 - 01.2020

VP Pre-Sales Operations

FashionAndYou.com
04.2015 - 09.2017

Brand Manager

Spencers Retail
04.2008 - 07.2011

Business Manager

Mothercare
02.2006 - 03.2008

Retail Operations Manager

ITC Wills Lifestyle
03.2004 - 01.2006

Retail Sales Officer

Shoppers Stop
04.1998 - 02.2004

BBA - Finance

ICFAI
08.1994 - 04.1997

Bachelor Of Science - Electronics

Osmania University
08.1991 - 04.1994
Shahab RizwanCOO