SHAHAQUB HUSSAIN
Dhubri
Summary
Experienced Service Advisor specializing in technical communication and active listening. Enhanced customer retention through effective service recommendations and efficient complaint resolution. Skilled in data entry and management, ensuring accurate records and efficient service scheduling. Committed to delivering outstanding customer experiences and building long-term relationships.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Service Advisor
MG MOTORS HONDA DHUBRI
Dhubri
12.2024 - Current
- Provided tailored service recommendations based on vehicle inspections and individual customer needs, fostering trust and satisfaction.
- Facilitated customer understanding of vehicle features and service options, enhancing their decision-making.
- Addressed and resolved customer complaints promptly and courteously, improving overall customer experience and retention.
- Maintained accurate records of customer interactions and service history.
- Provided information on warranty services and maintenance plans available.
LOAN AND INSURENCE
Real Home Finance
Dhubri
01.2024 - 07.2024
Education
AHSEC -
Dhubri College of Arts and Science
Dhubri12-2016
HSLC -
Govt Boys Higher Secondary School
Dhubri12-2014
BALLB -
DHUBRI LAW COLLEGE DHUBRI
DHUBRI04-2026
Skills
- Customer engagement
- Customer retention
- Service scheduling
- Data management
- Data analysis
- Documentation reporting
- Technical communication
- Microsoft Word and Excel
- Team collaboration
- Visual communication
- Active listening
- Internet research
Hobbies and Interests
- Outdoor Games
- Photography
- Listening to Songs
- Surfing Through Internet
- Playing Cricket on Weekends
- Watching Documentaries
Personal Information
- Date of Birth: 10/13/98
- Gender: Male
- Nationality: Indian
- Marital Status: Single
- Religion: Islam
Languages
- Hindi
- Bengali
- English
- Assamese
- Hindi
- Bengali
- English
Languages
English
Beginner (A1)
A1
ASSAMESE
Proficient (C2)
C2
Bengali
Proficient (C2)
C2
Certification
HMSI ZONAL SKILL LEVEL CONTEST 2025-2026
Timeline
Service Advisor
MG MOTORS HONDA DHUBRI
12.2024 - Current
LOAN AND INSURENCE
Real Home Finance
01.2024 - 07.2024
AHSEC -
Dhubri College of Arts and Science
HSLC -
Govt Boys Higher Secondary School
BALLB -
DHUBRI LAW COLLEGE DHUBRI