Shahbaj
Kanpur
Summary
Dynamic and empathetic Customer Service Representative with a proven track record at Company M, where I excelled in complaint resolution and office equipment proficiency. Trained new personnel, enhancing team efficiency by 30%. Known for establishing strong client connections and adept at navigating complex customer requests with a keen focus on achieving satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
M
03.2023 - Current
- Responded to customer requests for products, services, and company information.
- Trained new personnel regarding company operations, policies and services.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Established strong client connections through empathy.
Education
10+2 - Teliseles
Prakash Public School
Kanpur Skills
- Scheduling
- Complaint resolution
- Office equipment proficiency
Certification
Mere pass satisfaction nahi h experience Jada y
Timeline
Customer Service Representative
M
03.2023 - Current
10+2 - Teliseles
Prakash Public School
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