SHAHBAZ SHAIKH
Senior Process Executive
Mangalore
Summary
Experienced Senior Process Executive with 3.4 years in US mortgage loan servicing, focused on account maintenance, compliance, and client support. Highly skilled in time management, enabling efficient handling of high-volume tasks under tight deadlines. Strong critical thinking supports accurate issue resolution, while clear communication ensures effective collaboration with internal teams and external agencies. Consistently recognized as a top performer. Seeking new opportunities to apply these strengths, take on fresh challenges, and grow within a dynamic, goal-driven organization.
Overview
3
3
years of professional experience
5
5
Certifications
6
6
Languages
Work History
Loan Servicing: Senior Process Executive
Cognizant Technology Solution
01.2022 - 05.2025
- Managed end-to-end servicing of U.S. mortgage loans, ensuring compliance and maintaining up-to-date account accuracy.
- Conducted detailed research and resolved discrepancies by liaising with homeowners and local tax offices.
- Processed mortgage tax promptly to preserve service continuity and prevent penalties.
- Maintained detailed records of tax transactions and losses incurred, analyzing each homeowner’s loan to accurately track total losses during servicing reviews.
- Provided training and ongoing support to new joiners, ensuring smooth onboarding and effective knowledge transfer.
Education
Bachelor of Business Administration | B.B.A HONOURS - FINANCE
SRINIVAS UNIVERSITY
01.2021
Science - P.C.M.S
ST ALOYSIUS COLLEGE
01.2018
SSLC - undefined
MOUNT CARMEL CENTRA SCHOOL
01.2016
Skills
SAP FICO
Accomplishments
- Achieved Rank 1st in B.B.A
- Achieved Numerous certificates on intercollege events
Certification
SAP- Financial Accounting
Disclaimer
I, Shahbaz Shaikh, hereby certify that the information stated in my CV is true and accurate to the best of my knowledge and belief. Shahbaz Shaikh.
Timeline
SAP- Financial Accounting
08-2025
Microsoft Power BI
08-2025
Microsoft Office Specialist
07-2025
Microsoft Excel
06-2025
Tally ERP9
06-2022
Loan Servicing: Senior Process Executive
Cognizant Technology Solution
01.2022 - 05.2025
Science - P.C.M.S
ST ALOYSIUS COLLEGE
SSLC - undefined
MOUNT CARMEL CENTRA SCHOOL
Bachelor of Business Administration | B.B.A HONOURS - FINANCE
SRINIVAS UNIVERSITY
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