To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
•Handling all MIS reports.
•Handling all the operational reports.
•Data analysis.
•Client reports.
•Making daily and month-end revenue dashboard.
•Tracking daily agent productivity and targets.
•Handling reports of revenue leakage and preparing action plans.
•Maintaining reports, including MIS reporting, agent MIS, etc.
•Making incentives for agents and support staff