SHAHBAZ AHMAD KHAN
Administrative Assistant
Kurla ,Maharashtra
Summary
Detail-oriented administrative assistant with experience in customer service, data entry and office management. Motivated professional with extensive experience in sales and administrative tasks.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Administrative Assistant
Bahrain Gas W.l.l
04.2017 - 07.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Scheduled office meetings and client appointments for staff teams.
- Executed record filing system to improve document organization and management.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Established administrative work procedures to track staff's daily tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Supervisor
Al-Marzooq Bakeries Tubli
08.2015 - 04.2017
- Maintained compliance with company policies, objectives, and communication goals.
- Achieved results by working with staff to meet established targets.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Developed and implemented customer service policies to enhance satisfaction.
- Solicited customer feedback to identify and improve on areas of weakness.
- Gathered, organized and input information into digital database.
- Maintained database systems to track and analyze operational data.
- Generated reports detailing findings and recommendations.
- Collected, arranged, and input information into database system.
Education
Office Automation -
Compusoft Computer Education
Vadodara,india 02.2011 - 09.2011
Y ERP.9(E_account) -
Compusoft Computer Education
07.2011 - 04.2012
Bachelor Of Arts -
Dr. Ram Manohar Lohia Avadh University
FaizabadSkills
Legal administrative support
Records management
Mail handling
Employee timesheet processing
Administrative support
Letter preparation
Expense reporting
Patient Scheduling
Credit and collections
[Language] fluency
Recordkeeping
Mail distribution
Meeting arrangements
Invoice Processing
Social media knowledge
Supervising staff
Scheduling
Languages
Hindi
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Urdu
Bilingual or Proficient (C2)
Arabic
Upper intermediate (B2)
Additional Information
Father's Name-Azad Alam Khan
Passport No.V0786481
Timeline
Administrative Assistant
Bahrain Gas W.l.l
04.2017 - 07.2020
Supervisor
Al-Marzooq Bakeries Tubli
08.2015 - 04.2017
Y ERP.9(E_account) -
Compusoft Computer Education
07.2011 - 04.2012
Office Automation -
Compusoft Computer Education
02.2011 - 09.2011
Bachelor Of Arts -
Dr. Ram Manohar Lohia Avadh University