Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Hi, I’m

Shahebaz Shaikh

Site Reliability Engineer
Pune
Shahebaz Shaikh

Summary

Site Reliability Engineer with 5.8 years of experience in IT, specializing in ensuring the reliability, scalability, and performance of complex systems. Proven track record of implementing robust solutions, optimizing infrastructure, and driving operational efficiency. Seeking a challenging role to contribute my skills and expertise in a dynamic and innovative environment.

Overview

6
years of professional experience
7
years of post-secondary education
2
Languages

Work History

Mphasis
Pune

Site Reliability Engineer
01.2023 - Current

Job overview

  • Troubleshooting and resolving the bugs related to the application we are handling on daily basis
  • Monitor the job scheduling from upstream and downstream partners
  • Prepare and code several splunk dashboards for WLM and Application performance analytics
  • Generated reports in splunk on basis of the thresholds set by the business for impacting applications
  • Using appdynamics for real rime encounter of the data for all tier of the applications
  • Understanding the Web service calls/DB Calls/Errors/Stalled transactions and understanding transaction snapshots in appdynamics Monitoring control m application for checking successor job and predecessor jobs for the upstream and downstream
  • Production issue troubleshoot and analysis on the JIRA ticket assigned for end to end flow of the application as well as streams and their related services
  • Supporting applications deployed on GCP
  • Implement,Monitor Kubernetes clusters

Mphasis
Pune

Site Reliability Engineer
02.2021 - 12.2022

Job overview

  • Provided SRE and production support and undertook steps to improve the availability of the application.
  • Performed incident resolution, problem mgmt, change mgmt and other activities according to agreed SLAs.
  • Coordinated monthly application releases with the business team and other stakeholders and ensured that agreed timelines are met.
  • Conducted code review sessions with the team to accelerate back-logged problem resolution.
  • Provide Level 1 and 2 support (24x7) of Kallik's in-house and 3rd party distributed production applications, as well as deployment of new software, upgrades and application code to remediate known defects. Effectively escalate to Level 3 in-house and 3rd party support teams as needed
  • Troubleshoot & provide straightforward solutions to moderate to complex technical problems/issues of end users
  • Familiarity with supporting database, application & web servers in a high-availability high-performance clustered environment
  • Analyze trends that emerge from multiple tickets to help provide other technical teams actionable information to address.

Mphasis
Pune

Application Support Engineer
05.2019 - 06.2021

Job overview

  • Knowledge of NewRelic / other monitoring utilities
  • Familiarity with supporting database, application & web servers in a high-availability high-performance clustered environment
  • Excellent written and oral communication skills in a fast-paced environment
  • Collaborating with software engineers, DBAs, and nontechnical teams
  • Provides software support or technical support services typically in a defined moderately complex project
  • Conducts a wide range of moderately complex technical analyses to ensure that software meets or exceeds specified standards and end-user requirements
  • Reviews system requirements and business processes; debugs and implements software solutions. Makes recommendations on process improvements
  • Determines software support requirements
  • Reviews software policies, standards and procedures and make recommendations for change Backend, , Responsible for changes and application deployment using
  • Worked under ITIL framework standards.

Ampcus Tech
Nashik

Application Developer
03.2018 - 04.2019

Job overview

  • Configured PHP, MySQL and WAMP/MAMP server.
  • Developed web applications in Django Framework's model view control (MVC) architecture.
  • Used Python and Django Framework to develop web application.
  • Involved in building database Model, APIs and Views utilizing Python, to build an interactive web based solution.
  • Used JIRA for tracking and Updating Project issue.
  • Maintaining the project code in Git and pushing the code to GitHub Enterprise by creating new branch.
  • Collaborated with internal teams to convert end user feedback into meaningful and improved solutions.
    Used Teams to coordinate with cross functional teams.
  • Participated in all the stages of software development lifecycle including design, development, implementation, and testing.
  • Developed Ul using CSS, HTML, JavaScript, JQuery and JSON.

Education

Bramha Valley College of Engineering
Nashik

Bachelor of Science from Computer Science
08.2013 - 08.2016

University Overview

https://www.brahmavalley.com/

MET Bhujbal Knowledge City
Nashik

Diploma from Computer Science
05.2009 - 05.2013

University Overview

Skills

Programming: Python Java PHP Shell Scripting Algorithms Data structure Object-Oriented Programming

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Accomplishments

Accomplishments
  • Completed Machine Learning course on Udemy.
  • Completed Full Django full stack bootcamp on Udemy
  • Earned HackerRank certificate for problem solving and python
  • Completed Splunk certification
  • GITHUB: https://github.com/mindfreakSK?tab=repositories


Interests

DevOps Technologies

Machine Learning

Timeline

Site Reliability Engineer
Mphasis
01.2023 - Current
Site Reliability Engineer
Mphasis
02.2021 - 12.2022
Application Support Engineer
Mphasis
05.2019 - 06.2021
Application Developer
Ampcus Tech
03.2018 - 04.2019
Bramha Valley College of Engineering
Bachelor of Science from Computer Science
08.2013 - 08.2016
MET Bhujbal Knowledge City
Diploma from Computer Science
05.2009 - 05.2013

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Shahebaz ShaikhSite Reliability Engineer