Shaheen Alvi
Kadavanthra
Summary
A dedicated and compassionate professional in team management, finance and support work, eager to contribute my skills to your esteemed organisation. My experience as a team leader in health care and Senior Officer in fund services has equipped me with the ability to foster positive relationships and drive results. I am excited about the opportunity to join your team, where I can leverage my expertise to make a meaningful impact and support your mission.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work History
Team Leader – Support Asia
Support Asia
Birmingham
09.2024 - 11.2025
- Supervised and coordinated a team of home health care support workers to ensure high-quality, person-centred care for clients across Birmingham.
- Managed daily staff scheduling, shift allocation, and emergency cover to maintain uninterrupted service delivery.
- Conducted regular home visits to monitor care standards, assess client needs, and ensure compliance with care plans.
- Provided training, guidance, and performance feedback to caregivers to improve service quality and professional development.
- Served as the primary point of contact for clients, families, and healthcare professionals, ensuring clear communication and timely issue resolution.
- Ensured compliance with UK health & safety regulations, safeguarding policies, and CQC standards.
- Handled incident reporting, documentation, and follow-up actions to maintain a safe working environment for both clients and staff.
- Coordinated with multidisciplinary teams including nurses, therapists, and GPs to deliver integrated care solutions.
- Monitored and evaluated client progress, updating records and reporting changes in health or behaviour to relevant professionals.
- Supported recruitment and onboarding of new care staff by conducting interviews, training sessions, and competency checks.
- Managed administrative tasks including timesheets, rota management, care documentation, and internal reporting.
Support Worker – Support Asia
Support Asia
Birmingham
05.2022 - 11.2025
- Escorted clients to shops, appointments and special events, tailoring services to meet individual needs.
- Provided social, physical and emotional support to assist clients in integrating into the community.
- Tracked and documented client behaviours, activity engagement, skills development and incidents.
- Maintained medical, personal and treatment documentation securely.
- Managed client finances and maintained accurate expense records.
Senior Officer – Fund Services
Standard Chartered GBS
Bengaluru
04.2021 - 02.2022
- Supported team leader in improving operations and resolving issues.
- Managed client accounts and performed month-end activities.
- Processed daily trades for securities including Equity, Bonds, Margins, Swaps and Futures.
- Reconciled cash and positions with client reports.
- Investigated discrepancies in Corporate Actions.
- Worked with onsite counterparties for day-to-day operations.
Finance Assistant
Andaman Book Centre
Port Blair
05.2018 - 01.2021
- Processed invoices and maintained accounts receivable documentation.
- Handled cash and deposits using proper accounting procedures.
- Assisted in payroll processing and tax reporting.
- Reconciled cash and bank balances monthly.
- Maintained strong customer relationships through effective follow-up.
Education
MSc - Investment Analysis
Aston University
Birmingham 01.2022 - 04.2023
Master’s - Commerce
JBAS College for Women
ChennaiBachelor’s - Commerce
ASAN Memorial College
ChennaiSkills
- Fast Learner
- Adaptability
- Ability to Work Under Pressure
- Leadership
- Team Player
- Microsoft Office
- Communication Skills
- Tally ERP9
References
Reference available upon request
Languages
Hindi
First Language
English
Advanced
C1
Timeline
Team Leader – Support Asia
Support Asia
09.2024 - 11.2025
Support Worker – Support Asia
Support Asia
05.2022 - 11.2025
MSc - Investment Analysis
Aston University
01.2022 - 04.2023
Senior Officer – Fund Services
Standard Chartered GBS
04.2021 - 02.2022
Finance Assistant
Andaman Book Centre
05.2018 - 01.2021
Master’s - Commerce
JBAS College for Women
Bachelor’s - Commerce
ASAN Memorial College