SHAHEEN JAMEEL KHAN
Management Trainee
Bangalore
Summary
Dynamic professional with a proven track record in process improvements and workforce management at SMFG INDIA CREDIT COMPANY PVT LTD. Excelled in recruitment and customer service, enhancing recovery outcomes by 15%. Skilled in MS Office and analytical thinking, adept at fostering employer branding and streamlining operations.
Overview
2
2
years of professional experience
2
2
Certifications
Work History
Management Trainee
SMFG INDIA CREDIT COMPANY PVT LTD
05.2024 - Current
- Gained knowledge of company policies, protocols and processes.
- Managed a team of 5+ executives, ensuring 100% compliance while overseeing documentation, process improvements, and renewing 2 agency codes and agreements.
- Analyzed data for 100+ customers, developing recovery strategies and improving recovery outcomes by 15% through coordination with 2 recovery agencies.
- Strengthened leadership and problem-solving skills by guiding team projects and applying hands-on solutions to real-life business scenarios.
- Streamlined operations with 3 cross-functional teams, improving process efficiency by 20%, through effective customer negotiations and recovery management.
Talent Acquisition Intern
Peepal Consulting
03.2024 - 05.2024
- Enhanced candidate experience by effectively managing the recruitment process and maintaining clear communication.
- Worked closely with hiring managers to understand their talent needs, ensuring alignment between intern skillsets and project requirements.
- Implemented creative recruiting tactics such as social media outreach and targeted email campaigns, expanding reach among potential applicants.
- Managed applicant tracking system to ensure accurate data entry and timely updates on candidate status.
Human Resources Intern
Talentplace.ai
06.2023 - 08.2023
- Worked with HR team to coordinate company events.
- Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
- Updated and maintained employee records to respond quickly to requests for information.
- Developed strong written and verbal communication skills.
Education
PGDM - Management
ISBR Business School
Bengaluru, India 04.2001 -
Bachelor of Science -
Indian Academy Degree College
Bengaluru, India 04.2001 -
Skills
Customer service
Banking and Insurance
Recruitment
Process improvements
Workforce management
MS office
Analytical thinking
Business analysis and reporting
Creative Content Creation
Candidate Sourcing and Employer Branding
Certification
Certified Talent Acquisition Specialist, MiddleEarth HR, Online
Timeline
Certified Talent Acquisition Specialist, MiddleEarth HR, Online
08-2025
Management Trainee
SMFG INDIA CREDIT COMPANY PVT LTD
05.2024 - Current
Talent Acquisition Intern
Peepal Consulting
03.2024 - 05.2024
Human Resources Intern
Talentplace.ai
06.2023 - 08.2023
Certified Learning and Development Manager, MiddleEarth HR, Online
03-2023
PGDM - Management
ISBR Business School
04.2001 -
Bachelor of Science -
Indian Academy Degree College
04.2001 -