SHAHEEN JAMEEL KHAN
Management Trainee
Bangalore
Summary
Dynamic professional with a proven track record in process improvements and workforce management at SMFG INDIA CREDIT COMPANY PVT LTD. Excelled in recruitment and customer service, enhancing recovery outcomes by 15%. Skilled in MS Office and analytical thinking, adept at fostering employer branding and streamlining operations.
Overview
2
2
years of professional experience
2
2
Certifications
Work History
Management Trainee
SMFG INDIA CREDIT COMPANY PVT LTD
05.2024 - Current
- Gained knowledge of company policies, protocols and processes.
- Managed a team of 5+ executives, ensuring 100% compliance while overseeing documentation, process improvements, and renewing 2 agency codes and agreements.
- Analyzed data for 100+ customers, developing recovery strategies and improving recovery outcomes by 15% through coordination with 2 recovery agencies.
- Strengthened leadership and problem-solving skills by guiding team projects and applying hands-on solutions to real-life business scenarios.
- Streamlined operations with 3 cross-functional teams, improving process efficiency by 20%, through effective customer negotiations and recovery management.
Talent Acquisition Intern
Peepal Consulting
03.2024 - 05.2024
- Enhanced candidate experience by effectively managing the recruitment process and maintaining clear communication.
- Worked closely with hiring managers to understand their talent needs, ensuring alignment between intern skillsets and project requirements.
- Implemented creative recruiting tactics such as social media outreach and targeted email campaigns, expanding reach among potential applicants.
- Managed applicant tracking system to ensure accurate data entry and timely updates on candidate status.
Human Resources Intern
Talentplace.ai
06.2023 - 08.2023
- Worked with HR team to coordinate company events.
- Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
- Updated and maintained employee records to respond quickly to requests for information.
- Developed strong written and verbal communication skills.
Education
PGDM - Management
ISBR Business School
Bengaluru, India 04.2001 -
Bachelor of Science -
Indian Academy Degree College
Bengaluru, India 04.2001 -
Skills
Customer service
Certification
Certified Talent Acquisition Specialist, MiddleEarth HR, Online
Timeline
Certified Talent Acquisition Specialist, MiddleEarth HR, Online
08-2025
Management Trainee
SMFG INDIA CREDIT COMPANY PVT LTD
05.2024 - Current
Talent Acquisition Intern
Peepal Consulting
03.2024 - 05.2024
Human Resources Intern
Talentplace.ai
06.2023 - 08.2023
Certified Learning and Development Manager, MiddleEarth HR, Online
03-2023
PGDM - Management
ISBR Business School
04.2001 -
Bachelor of Science -
Indian Academy Degree College
04.2001 -
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