SHAHEEN SAMAD
Assistant Operations Manager
Bangalore
Summary
Assistant Operation Manager with extensive background in administration and human resources. Supervise daily operations and organizations. Strong competencies for addressing operational issues and concerns quickly. Determines staffing requirements, work assignments and schedules for new projects. Excellent skills hiring and recruiting to develop high-performing teams. 3+ years expertise in Sales and Marketing with skill in growing sales and improving stakeholder relations. Accomplished in exceeding targets with results-driven approach.
Experienced in offering proven history of success in retail management, with utmost skill in Inventory Control Well-versed in all areas of operations, including promotional planning, Buying, financial administration and inventory management. Organized and analytical problem-solver skilled in resolving challenges to meet business demands.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
4
4
Languages
Work History
Assistant Operations Manager
Middle East Development and Investment LLC
Muscat
08.2020 - 05.2022
- Leveraged fair evaluation processes, employee reviews and staff mentoring to drive performance and job satisfaction at all levels.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
- Collaborated with internal team members to resolve customer concerns and deliver enhanced customer experiences.
- Prepared annual budgets with controls to prevent overages.
- Advanced productivity KPIs to achieve key business goals and objectives.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Streamlining processes and resources available for the project to achieve desired outputs within deadlines
- Traveled to over 10 locations per week to manage each store and perform reviews of individual managers and employees.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Generated reporting and analysis to support sales forecasting and planning to reach monthly, quarterly and yearly revenue goals.
Management Executive
Middle East Development and Investment LLC
Muscat
10.2019 - 07.2020
- Assessed and analyzed departmental budgets to find ways to minimize expenses and optimize profits.
- Developed sales strategies to achieve short and long-term sales revenue objectives.
- Spearheaded recruitment and hiring process and compiled training materials for new and existing team members.
- Improved brand awareness by monitoring marketing campaigns and fostering membership acquisitions and business development.
- Coordinated team schedules to keep shifts properly staffed during busy periods.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Inter-company coordination within group of companies
Marketing and Administrative Executive
Asian Institute of Design
Bangalore
05.2017 - 10.2019
- Monitored trends in customer buying habits, market conditions and competitor actions to adjust strategies and achieve sales goals
- Executed local, regional and national marketing and branding initiatives to drive sales within existing and prospective accounts
- Developed strategic relationships with existing customers while conducting cold and warm calls with prospects
- Collaborate with managers in preparing budgets and monitoring expenses
- Represented company and promoted products at conferences and industry events.
- Taught consultative selling techniques to new and existing staff members to build expertise.
- Worked within budget parameters to develop and implement marketing strategies by analyzing key data and consumer demographics, increasing intakes by 20%
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president
- Evaluated facility operations and personnel for safety and health regulations compliance.
Intern
Benzy Food & Beverages PVT LTD
Malappuram
12.2016 - 12.2016
- Learning Market conditions and customer behavior
- Answered incoming telephone calls,took down messages and provided information
- Maximized productivity by analyzing protocols and identifying areas for improvement
- Sorted and organized files, spreadsheets and reports
Sales and Marketing Intern
EDULINK PVT LTD
Bangalore
05.2015 - 06.2015
- Identified appropriate marketingchannels and target customers for campaigns
- Tracked leads in Lead Square, maintaining robust database of contacts and sales activities
- Conducting market research toidentify selling possibilities and evaluatecustomer needs
- Attending trade exhibitions,conferences and meetings
- Completed as many as 50 outbound calls each day towarm and cold leads
Education
MBA - Business Administration And Information Technology
Middle East College, Coventry University
Muscat , Oman 09.2019 - 10.2021
BBA - Business Administration
SRM University
Chennai , India 06.2014 - 04.2017
Higher Secondary Education
I.E.S Public School
Thrissur , India 06.2012 - 03.2014
Skills
Cost analysis and savings
Accomplishments
- Mediated on project like The Erasmus Programme (EuRopean Community Action Scheme for the Mobility of University Students) is a European Union (EU) student exchange programme establish in 1987. collaborated sub projects like Erasmus+ program's and MIELES .
- Skill workshop manager in the skill category for graphic design technology organized by national skill Corporation under ministry of skill development & entrepreneurship,Government of India
- Undergone one-day training course for First Aid with CPR-AED conducted by 3S LIFE SAFE AKADEMIE.
Personal details
- Date of Birth: 09-06-1995
- Marital Status: Single
- Nationality: India
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Assistant Operations Manager
Middle East Development and Investment LLC
08.2020 - 05.2022
Management Executive
Middle East Development and Investment LLC
10.2019 - 07.2020
MBA - Business Administration And Information Technology
Middle East College, Coventry University
09.2019 - 10.2021
Marketing and Administrative Executive
Asian Institute of Design
05.2017 - 10.2019
Intern
Benzy Food & Beverages PVT LTD
12.2016 - 12.2016
Sales and Marketing Intern
EDULINK PVT LTD
05.2015 - 06.2015
BBA - Business Administration
SRM University
06.2014 - 04.2017
Higher Secondary Education
I.E.S Public School
06.2012 - 03.2014
Similar Profiles
Ahmed Hassan Abd El-KareemAhmed Hassan Abd El-Kareem
FM Manager at Middle East Investment and Tourism DevelopmentFM Manager at Middle East Investment and Tourism Development
Ghady ZaherGhady Zaher
International Project Development Engineer at TotalEnergies Renewables Development Middle EastInternational Project Development Engineer at TotalEnergies Renewables Development Middle East
Samuel Tadifa, Jr.Samuel Tadifa, Jr.
Electrical Technician at Middle East Enginering & Development Company (A Branch of HDEC))Electrical Technician at Middle East Enginering & Development Company (A Branch of HDEC))
SHANMUGAM RSHANMUGAM R
Technical Lead -IT at Intimetec Vision soft Pvt LtdTechnical Lead -IT at Intimetec Vision soft Pvt Ltd
Pooja MukundanPooja Mukundan
Associate - RMC Governance Officer at J P Morgan Chase & CoAssociate - RMC Governance Officer at J P Morgan Chase & Co