Shahi Shahab
Business Head & B2B Manager
Gurgaon
Summary
Experienced & result-driven brand builder, adept at creating exceptional brand experiences and driving impressive revenue growth through innovative strategies. Expert in team orchestration, operational optimization, and stakeholder relationships. Transforms underperforming teams for sustained business success. Proven impact in managing new brands and products. Actively seeking exciting business development opportunities with travel prospects to further make an impactful difference.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work History
Business Head & B2B Manager
Bombae by Bombay Shaving Company
Gurgaon
09.2021 - Current
- Successfully built a brand from the ground up, overseeing every aspect, from infrastructure development to seamless operations management.
- Conducted thorough market research and analyzing industry trends, customer needs, and competitor landscapes to identify business opportunities and potential markets.
- Integrated technology milestones into overall project plan by spearheading the product management efforts for a tech-driven app, driving business growth and customer engagement.
- Led the establishment of an exceptional experience center for the brand, collaborating closely with international architects and construction contractors.
- Managed end-to-end responsibilities, including recruitment, building CRM/MIS, Marketing, awareness activations, corporate tie-ups & alliances, vendor management and overall P&L for the brand.
- Streamlined costs through proactive examination and improvement of operations. Set and monitored annual budgets for departments and entire business.
- Creating a market for Bombae products as gifting range in B2B space by building and nurturing relationships with B2B clients, understanding their unique needs, and providing tailored solutions to increase sales and loyalty.
BD Manager & Customer Service Head
Kaya Limited
Pune
10.2018 - 08.2021
- Managed revenue models, process flows, operations support and customer engagement strategies by supervising the whole administrative, operational and technical aspects to ascertain the effective execution of all the procedures for 4 fast paced service & retail stores bringing the Sales to 1.40cr from 72lacs a month.
- Instigate the steps to increase sales via various means such as increasing brand awareness through alliances, corporate tie-ups. Creating an absolute brand image through conducting high end services, counseling of patients, up selling, monitoring sales performance and continuously motivating the staff.
- Exhibited exceptional interpersonal skills to build and maintain strong relationships with clients, partners, and key stakeholders, fostering long-term business partnerships.
- Worked creatively and analytically in problem-solving environment, internally and with clients.
Operations Head
Enrich Hair & Skin Solutions Pvt. Ltd.
Pune
06.2016 - 09.2018
- Analyzed sales data and managed to bring cluster performance to 1cr from 50lacs per month.
- Trained store managers on company policies and procedure for similar performance throughout cluster to fulfill company objectives, maximizing opportunities to drive achievement of targets.
- Used problem-solving and issue-resolution skills to promptly and successfully address operations issues.
Center Manager
REDISCOVER Laser, Skin, Slimming & Ayurveda Clinic
Pune
11.2013 - 05.2016
- Medical & Cosmetic consultations & conducting high end services.
- Monitoring sales performance, communication with team and head office functions, researching new servicing, training, planning and implementation.
- Supporting teams to fulfill company objectives, maximizing opportunities to drive achievement of targets.
Sales Executive
Allied Scientific Products
Pune
08.2012 - 10.2013
- Achieving Sales targets of the territory. Marketing (Field Work) of 14 principles UK based manufacturing companies, strategic planning, new processes planning and implementation, communication with head office functions.
Sales Co-Ordinator
Milman Thin Films Systems Pvt. Ltd.
Pune
05.2011 - 08.2012
- Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
- Documentation of related government tenders.
- Monitoring area sales, co-ordination with on site sales team, production team & purchase dept.
- Handling of telephonic queries & providing quotations. Resolving after sales support issues.
Education
MBA - Executive - Finance
Symbiosis Institute of Management Studies
Pune 04.2020 - 10.2022
Bachelor of Science - Biotechnology
Sinhgad College of Science, Arts & Commerce
Pune 06.2008 - 04.2011
Skills
Business planning & development
P&L Management
Project Management
Business Acumen
Financial Management
Strategic planning
Analytical and Critical Thinking
Product Management
Accomplishments
● Bombay Shaving Company Champion Award - April'22
● Kaya Best Manager in West Zone - 2019-20 & 18-19
● Enrich Best Manager in the zone - 2016-17 & 17-18
Timeline
Business Head & B2B Manager
Bombae by Bombay Shaving Company
09.2021 - Current
MBA - Executive - Finance
Symbiosis Institute of Management Studies
04.2020 - 10.2022
BD Manager & Customer Service Head
Kaya Limited
10.2018 - 08.2021
Operations Head
Enrich Hair & Skin Solutions Pvt. Ltd.
06.2016 - 09.2018
Center Manager
REDISCOVER Laser, Skin, Slimming & Ayurveda Clinic
11.2013 - 05.2016
Sales Executive
Allied Scientific Products
08.2012 - 10.2013
Sales Co-Ordinator
Milman Thin Films Systems Pvt. Ltd.
05.2011 - 08.2012
Bachelor of Science - Biotechnology
Sinhgad College of Science, Arts & Commerce
06.2008 - 04.2011