Reading non-fiction, Travel
Highly experienced in managing teams and finance processes in a service center environment and transitioning activities. Creating a continuous improvement environment through team development and building and maintaining stakeholder relationships. Implemented a Centre of Excellence for FP&A and Management Reporting to provide accurate information and timely reports to support strategic decision-making and enhance customer experience.
Operations management
Data analytics
Data-driven decision making
Team leadership
Decision-making
Team development
Continuous improvement
Customer service
Reading non-fiction, Travel