Shahil MV
IT Support Specialist
Doha
Summary
IT Support Specialist with 9+ years of experience in network and system administration, troubleshooting, and infrastructure management. Certified in CCNA, CCNP, and skilled in server, network, and desktop support, with expertise gained from supporting major sites and projects across Qatar.
Overview
10
10
years of professional experience
Work History
IT Support
UNILOCK BLOCKFACTORY W.L.L
01.2020 - Current
- Desktop support
- Active Directory
- Outlook Configuration
- Network Configuration
- Server Configuration
- Wlan configuration in wireless access point
- Printer trouble shooting
- Solving Desktop users problems
- Mail Configuration In client applications
- Troubleshooting network related problems
- Ip phone configuration & troubleshooting
- Database Servers
- Printers Web content management
- Managing LAN and Internet facility
- Computer hardware and software trouble shooting
- New user Configuration
- Mail configuration
- Cctv troubleshooting
- Server backup
- Configuring and troubleshooting of Microsoft Office
- Computer OS trouble shooting
- Upgradation of windows
- GPS Troubleshooting
IT Support Officer
ISHA TRADING & CONTRACTING
01.2018 - 01.2020
- Projects Involved:
- ACCIONA
Sites : UHP, RAF and head office
- QMSMART
- ALPINE
- 786 Properties
- Al LIWAN SUITES (all hotels )
- Hayat Medical Center
- Madina Medical Center
Responsibilities involved:
- Computer hardware and software trouble shooting
- New user adding
- Mail configuration
- Cctv troubleshooting
- Server backup
- Configuring and troubleshooting of MICROSOFT OFFICE 365
- Computer Os trouble shooting
- Upgradation of windows 10
- Desktop support for more than 200pc
- Active Directory
- Outlook Configuration
- Network Configuration
- Server Configuration
- Bluetooth network configuration
- Wlan configuration in wireless access point
- Printer trouble shooting
- Printer adding and sharing
- Wi-Fi extender configuration
- Solving Desktop users problems
- Mail Configuration In client applications
- Troubleshooting network related problems
- Managing LAN and Internet facility
- Database Servers
- Printers Web content management
IT Support
Security Services Specialist W.L.L (3S)
01.2015 - 01.2018
- Projects Involved: Sidra Medical Research Center, Wakrah FIFA World Cup Stadium, Cartier Showroom Katara, AL Ghanim Hotel, Midmac Clinic, QIBS, Tornado Tower, BVS Villa
- Responsibilities involved: Project coordinator, Time Attendance configuration, Intercom Configuration, Testing and Commissioning, VMS configuration, IP Configuration, Solving connectivity issues, Customer Supplied location specification drawings utilization
- Performed upgrades, installation of software and drivers and essential desktop troubleshooting
- User rights and permission, disabling and enabling accounts, file and folder permissions and configuring security templates as per need
- Trouble shooting hardware peripherals
- Evaluated, purchased and installed hardware components, applications service packs and operating system upgrade
- Computer hardware trouble shooting
Education
Bachelor of Computer Application - undefined
Doha 01.2012 - 1 2015
Skills
Technical
Troubleshooting
Network
Administration
Server Management
Desktop Support
Microsoft Office & Outlook Configuration
CCTV and Access Control Systems
Project Coordination
IT Infrastructure Management
Hardware & Software Installation
Qataridno
29335601561
Personal Information
- Date of Birth: 12/05/93
- Gender: Male
- Nationality: Indian
- Driving License: Yes
- Marital Status: Married
Training
- CISCO Certified Network Associate Routing & Switching (CCNA)
- CISCO Certified Network Professional Routing & Switching (CCNP)
- N+ and A+
Disclaimer
I do hereby declare that all the statements made above are true and perfect to the best of my knowledge and belief.
Projectsinvolved
- Sidra Medical Research Center
- Wakrah FIFA World Cup Stadium
- Cartier Showroom Katara
- AL Ghanim Hotel
- Midmac Clinic
- QIBS
- Tornado Tower
- BVS Villa
Timeline
IT Support
UNILOCK BLOCKFACTORY W.L.L
01.2020 - Current
IT Support Officer
ISHA TRADING & CONTRACTING
01.2018 - 01.2020
IT Support
Security Services Specialist W.L.L (3S)
01.2015 - 01.2018
Bachelor of Computer Application - undefined
01.2012 - 1 2015
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