Summary
Overview
Work History
Education
Skills
Majorachievements
Highlights
Certification
References
Timeline
Generic
Shahista Lopez

Shahista Lopez

Mumbai

Summary

Accomplished Director with a proven track record at State Street Services Private Limited, specializing in Enterprise - Operational Risk Management and Leadership. Expert in driving strategic initiatives, managing stakeholder relationships, and leading comprehensive risk programs. Demonstrated success in staff development and implementing robust control frameworks. Excelled in enhancing risk culture and operational efficiencies across global teams.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Director

State Street Services Private Limited
Mumbai
09.2022 - Current
  • Responsible for the India Risk and Compliance Meeting.
  • Responsible for the Legal Entity BCP Steer's Meeting.
  • Representing the legal entity in the Executive Advisory Committee Meeting.
  • Presenting the Risk Dashboard Metrics for Quarterly Board Meetings.
  • Responsible for action plan remediation for MRA and MRI for legal entities for operations and technology.
  • Driving risk programs - RCSA, Control Testing, Control Assurance Program, and Targeted Risk Assessment from the 2nd and 1st lines of defense.
  • Operational Key Risk Indicators.
  • Spearheading the Integrated Risk Assessment Programs.

Annual Due Diligence of the Finance, Risk, IT, and HR Functions.

  • Planning a Risk Excellence Campaign to strengthen the Risk Culture.
  • Risk Control Self-Assessment for both ERM and Compliance.
  • Corporate Compliance Oversight Program.
  • Point of contact for Audit and Compliance for SOC1
  • Responsible for ensuring issue remediation and action plans for Archer issues related to control deficiencies to bring them to closure in coordination with the Operations and Technology Team.
  • Preparing the Technology Risk Dashboard for legal entities for the Board/APAC Regional Meetings.
  • Recruited, trained, supervised, evaluated and mentored staff members.
  • Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
  • Prepared presentations for board meetings summarizing key developments within the company.

Vice President /India Lead/ Global Lead- COE Lead- India Second Line Head

Morgan Stanley
03.2015 - 08.2022
  • Heading the India Operation Risk and Regulatory Control Team for operational risk & compliance governance processes (Risk Monitoring, Policies & Procedures, Balance sheet Substantiation, Change Management, Global Controls Operations Sub-ledger Operations)
  • Extensive Compliance and Audit Reviews, Control Framework, Project Lead for governance and control
  • Engaged in Transition & Location Strategy for India ORRC Team
  • End of Life Governance Framework, policies and controls procedures, system, and reporting tool
  • Risk and Compliance Framework and Implementation

Manager

Citi Corp Services India Ltd
08.2012 - 10.2013
  • Account Owners of Balance sheet accounts
  • Analysing, investigating, and explaining key movements and trends in major P&L lines
  • Preparation of various P&L & Headcount reports and ensuring timely adherence to deadlines
  • Monthly variance reporting and reporting of any issues, risks, Flash reporting (pre-month end estimates of expenses)
  • Trend Analysis & providing commentaries for Month on Month expenses for Citi Products (Accounts Payables, Compensation, Travel, Procurement etc)
  • Reviewing financials daily during the month-end period and reporting issues to finance management, comparing Actual to plan/ forecast/ prior period to ensure correct month-end close & investigating unusual postings and/ or escalating with Countries

Team Manager

DBOI Global Services Pvt Ltd.
07.2007 - 08.2012
  • Company Overview: (Affiliate of Deutsche Bank)
  • Legal Entity Controlling Division for Head Office (Germany)/ Reference Data (Manila)Global Performance Management (COO)
  • Exception Management Team- Legal Entity Controlling
  • Financial & Management Accounting (Team Size – 14)
  • Deputed to Deutsche Bank AG, Germany to transition various roles, handled 8 transitions
  • Ensuring revenue booking like Interest, Commissions, and other incomes in SAP ledgers on daily basis
  • Month end Reconciliations & daily clearing of interest breaks, identification & notifying to the onshore
  • Closely monitor month end sign off process of Legal entity, identifying and getting fix data quality issues in terms of reporting on financials
  • Adjust journal entries to close the books monthly
  • Present to senior stakeholders & Senior Management on monthly financials
  • 4 eye and Superview Review for monthly adjustments and submissions ahead of submissions
  • Liaising with Migrations/ Control team for the following: Knowledge transfer plan (New migrations), maintaining Risk Indicator Matrix, BCP testing, KPIs, changes in process documentation for the team
  • Handling various projects in DBOI Bulk Uploads in SAP, SAP Extraction, Macros, and EUDAs
  • (Affiliate of Deutsche Bank)

Operations Analyst

JP Morgan Services India Pvt. Ltd.
07.2005 - 07.2007
  • Affirmation of Interest Rate Swap Trades
  • Transition the process from Delaware, US in September 2006
  • Responsible for handling the accounts for some of the Top 5 Clients with huge outstanding – Goldman Sachs, Deutsche Bank, Citibank
  • Affirming trades before T+30 and escalating any deal to management that would roll to a higher age
  • Drafting confirmations for the CDS trades between broker dealers and other hedge funds
  • Migrated this process from New York, US in September 2005
  • Confirming trades between counterparties & J.P
  • Morgan
  • DTCC : Confirming of CDS trades on DTCC, Chasing counterparties for the trade breaks, Management of Alleges sent by the counterparties

Executive

Kotak Securities
08.2002 - 08.2003
  • Portfolio Management Services

Education

MBA - Finance

Skills

  • Leadership and stakeholder management
  • Strategic thinking
  • Decision making
  • Project Management
  • Building COE teams, transitions
  • Communication
  • Culture Change Management
  • Staff recruitment, training, and development
  • Coaching and mentoring
  • Enterprise - Operational Risk Management
  • Technology Risk Management
  • Issue Management and Governance
  • Due diligence
  • Internal Controls
  • Audit Management
  • Control Assurance Testing
  • Risk Advisory Role

Majorachievements

Nominated for High Potential Leadership Training in Hong Kong, Nominated for P4 Programme Senior VP Training, Awarded STAR Award ($250), Awarded Team Spotlight Award for achieving the top rating in Audit in 2018, Awarded Global STAR AWARD twice for generating efficiencies, Awarded Team of the Quarter in 2011/2008, Awarded STAR of the Month in May 2009/July 2008, Received Team of the Quarter for July 2008-Sept 2008, Received an Award for the best performance in the month of May 2007

Highlights

Enterprise Risk Management, Compliance, Operations Risk, Technology Risk, Resiliency Risk, Information Security, 19, COO, Risk, Compliance, Business Continuity, Financial Controller (LEC), MBA Finance, CRISC – Certified in Risk and Information Systems Control, ISO 31000:2018 – Risk Management Guidelines, ISO 31010:2019- Risk Management Techniques, ISO 37301 – Compliance Management, Certified Global Compliance Specialist, Certified Risk Compliance - CRMCP

Certification

  • Certified Risk and Compliance Risk Management
  • Fraud Prevention
  • Project Management
  • Global Compliance Standards
  • Enterprise Information Technology Risk Management

References

References available upon request.

Timeline

Director

State Street Services Private Limited
09.2022 - Current

Vice President /India Lead/ Global Lead- COE Lead- India Second Line Head

Morgan Stanley
03.2015 - 08.2022

Manager

Citi Corp Services India Ltd
08.2012 - 10.2013

Team Manager

DBOI Global Services Pvt Ltd.
07.2007 - 08.2012

Operations Analyst

JP Morgan Services India Pvt. Ltd.
07.2005 - 07.2007

Executive

Kotak Securities
08.2002 - 08.2003

MBA - Finance

Shahista Lopez