SHAH NASEERULLAH HUSSAINI SYED

• Doing cold calling to send our company's presentation to the client.
• Explaining about the stock market and instruments what we have on our platform.
• Building and maintaining relationships with clients, understanding their investment goals, and providing suitable investment options.
• Developing and implementing sales strategies to attract new clients and expand the client base.
• Building a network of potential clients through referrals.
• Providing market insights, research reports, and investment advice to clients.
• Monitoring market trends, economic, and company news to inform investment decisions.

• Provided first-level support to end users for hardware issues, which included quick diagnosis of problems.
• Configure and maintain workstations with computers and necessary peripheral devices (including scanners, routers, and printers).
• Install and configure new hardware components, including desktops, laptops and, printers, ensuring seamless integration and functionality
• Install and maintain equipment and software
• Perform remote troubleshooting
• Help new employees set up their workstations
• Maintain and upgrade equipment as needed
• Train new employees to use a company's software and apps
• Work with existing vendors to evaluate new technology.
• Provide simple, step-by-step instructions on the phone to users if necessary
• Test, install and set up application programs on user workstations
• Test network connections.

Documented technical issues and solutions to maintain accurate logs.

• Installing both Windows and Linux operating systems on computers and laptops
• Provide technical support for desktop, data, and server management on a daily basis
• Perform system changes according to organizational policies
• Perform remote desktop troubleshooting for end-users and keep documentation tickets up to date
• Performing system hardware, internet connectivity, and diagnostic tests on PCs and laptops
• Replacing laptop and desktop parts such as HDD, webcam, RAM, motherboard, fan, processor, andfingerprint sensor hardware.
• Engaged with customers to better understand their needs and deliver excellent service
• Configuring and installing computer hardware, software, systems, printers, scanners, and networks
• Troubleshooting and configuring both local and network printers