SHAHRUKH ANSARI
Village Harola, Sharma Market, Noida sector 5,
Summary
Dedicated professional with strong customer relationship management skills. Proven ability to enhance customer satisfaction through innovative problem-solving and effective communication. Committed to driving team performance and achieving service excellence.
Overview
6
6
years of professional experience
Work History
DGA
Kansai Nerolac Paints ltd
South Delhi
08.2023 - Current
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Sales Officer
Bajaj Dreamz
Noida
09.2020 - 04.2023
- Developed strong relationships with clients to enhance customer loyalty.
- Managed sales presentations to effectively communicate product benefits.
- Conducted market research to identify new sales opportunities.
- Assisted in developing promotional materials for increased brand awareness.
- Developed a comprehensive understanding of company products and services.
- Attended industry events, conferences, and tradeshows to network and generate new business leads.
- Prepared and submitted sales reports and expense reports on a regular and timely basis.
- Enhanced product knowledge through continuous learning and professional development activities.
Zupervisor
Kidzania
Noida
04.2019 - 03.2020
- Collaborate with a partner to execute the task.
- See the safety of customers, generally children.
- Give guidance.
Skills
- Customer relationship management
- Sales presentations
- Market research
- Customer support
- Project coordination
- Client engagement
- Problem solving
- Effective communication
- Initiative taking
- Self-Directed
Timeline
DGA
Kansai Nerolac Paints ltd
08.2023 - Current
Sales Officer
Bajaj Dreamz
09.2020 - 04.2023
Zupervisor
Kidzania
04.2019 - 03.2020
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