Running,cycling,Wildlife enthusiast,Reading and writing urdu poems
11 MonthsYears of professional experience
SHAHRUKH KHAN
Executive-Operations
Bhilai
Summary
Self-Motivated individual with experience in lead management of business development and operations in fintech. Results oriented with a proven track record of working collaboratively with team members to achieve corporate goal.
Overview
2
2
6
6
years of post-secondary education
1
1
Certification
Work History
Executive-Operations
American Express
07.2022 - Current
- Evaluation of KYC and CKYC documents
- Making customers aware of the requirement of document
Customer Service Representative
Better.com
09.2020 - 05.2022
- Effectively supervised day to day operations of customer service department
- Connected with US based customers on the issues of loan processing
- Making higher management aware of the documents required for the application
- Reviewing and evaluating documents required for loan processing
- Handled 50+ calls from customers and US based title companies
Business Development Associate
BYJU’S-The Learning App
07.2019 - 05.2020
- Incorporated new students in the company by achieving the weekly revenue consistently
- Cold Calling to potential customers for sessions
- Conversion of sessions to sales
- KYC process of the parents done on sale
Education
Master of Business Administration - Finance, Operations
National Institute of Technology
07.2017 - 06.2019
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Bachelor of Engineering - Mechanical Engineering
Shri Shankaracharya Technical Campus
Chhattisgarh Swami Vivekanand Technical University
07.2010 - 05.2014
Intermediate - Science
Delhi Public School
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Delhi Public School
Skills
Technical SkillsSoftwareMS Office, Slack, Ameyo, Twilio, Encompass, Jira, Front, Leadsquared, Orderhive,go2Griffin, TrackwizSkillsProblem solvingProficiency in analyzing documentsExcellent communication skillsGreat time management skills with ability to work on multiple projectsCold calling and international voice processBasic Knowledge of 1120, 1065 and 1120S
Decision-Making
Multitasking Abilities
MS Office
Critical Thinking
Flexible and Adaptable
Written Communication
Teamwork and Collaboration
Interpersonal Communication
Accomplishments
- Participated in”NASA’s 3rdAnnual Lunabotics Project “CHANDRANVESHAK".One of the top 10% World Teams to qualify for”NASA” Fest and reached upto the Semi- final level
- Gave Presentation on different types of manufacturing processes at DRDO
- Member of AASRA club run by NIT Rourkela
Additional Information
- Personal Details: Address: , Quarter No-4B, Street-4, Sector
Certification
Recently been awarded with blue rewards at American Express
Interests
Timeline
Recently been awarded with blue rewards at American Express
09-2022
Executive-Operations
American Express
07.2022 - Current
Customer Service Representative
Better.com
09.2020 - 05.2022
Business Development Associate
BYJU’S-The Learning App
07.2019 - 05.2020
Master of Business Administration - Finance, Operations
National Institute of Technology
07.2017 - 06.2019
Bachelor of Engineering - Mechanical Engineering
Shri Shankaracharya Technical Campus
Chhattisgarh Swami Vivekanand Technical University
07.2010 - 05.2014
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Intermediate - Science
Delhi Public School
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Delhi Public School