Shahrukh Khan
Raipur
Summary
Accomplished operations and supply chain management professional with 09 years of extensive experience in the courier, last-mile delivery, e-commerce, and logistics sectors. Expert in optimizing logistics processes and enhancing operational efficiency through strategic planning and the implementation of innovative technologies. Proven track record in managing end-to-end supply chain functions, leading cross-functional teams, and driving continuous improvement initiatives to achieve business goals. Adept at streamlining operations to ensure timely and accurate deliveries in dynamic, fast-paced environments.
Overview
11
11
years of professional experience
Work History
Sr. Warehouse Executive
Storespace Storage Solution Pvt. Ltd.
Raipur
2022.04 - 2023.02
- Increased customer satisfaction by resolving Product & service-related issues.
- Inbound & Outbound Operation.
- Branch management & Teamwork with a good atmosphere.
- Dispatched the Shipments & materials to customer locations on Timeframe.
- Resolved queries & problems, improved operations & provided exceptional client support.
- Managed delivery associates' staff hiring, onboarding, and training also.
- Developed team communications and information for teamwork.
- E-way bill generating & extended.
- Cash Reconciliation & remittance in software.
- Loading/Unloading in proper manner with material handling.
- Vendor management & cost reducing.
- E-Commerce (Amazon) Last Mile operation handling.
- Shipments/materials route mapping, Delivery & Pickup is also completed in the daily basis monitoring.
- Stock reconciliation on daily basis.
- Managed monitoring and oversight of operations, ensuring all jobs were completed on time and as planned.
- Created and managed budgets for improved cost control.
- Monitored on-time metrics and researched issues causing delays in performance reporting to make improvement recommendations to management.
Operations Executive
Mahindra Logistics Limited
Raipur
2020.04 - 2022.03
- The project (Amazon Large Shipment) that I did in , I did the same project in this company.
Station Incharge
Dexters Logistics Pvt.Ltd.
Raipur
2019.04 - 2020.03
- The project( Amazon Large Shipment) that I did in , I did the same project in this company.
Operations Supervisor
Xpressbees Logistics Pvt. Ltd.
Raipur
2015.04 - 2017.03
- Applied excellent problem-solving, process development & strategic implementation skills to lead and support all areas of operations.
- Hub operations handling with the team.
- Bagging & load tally.
- Load Inbound & Outbound operations
- Motivated employees to share ideas and feedback.
- Prepare RTO shipment & connected to hub for dispatch.
- Trained, guided, and evaluated to workers, increasing performance and productivity rates.
- Day to Day tasks completed on time.
- Dispatched and assessed product quality, achieving outstanding customer satisfaction.
- Stock reconciliation on daily basis.
- Monitored on-time metrics and researched issues causing delays in performance reporting to make improvement recommendations to management.
Operation Supervisor
First Flight Couriers Ltd.
Raipur
2012.04 - 2015.03
- Inbound Operations handling.
- Loading/Unloading in the proper manner.
- RTO/Misroute/Transhipment operation.
- Team handling with proper communication & guideline.
- Dispatch & Counter alert (DEPS).
- Monitored and maintained a high level of on-time delivery reliability service and performance.
- Load preparing for branches & timely dispatched.
- Supported customer satisfaction, addressing escalated complaints with diplomacy and acknowledgment.
Education
Pursuing MBA - Production & Operation Management
Amity University
Noida2024-01
PGDCA - Computer Diploma
Dr. C.V. Raman University
Bilaspur2016-01
B.A. - Arts
Pandit Ravishankar Shukla University
Raipur2011
Skills
- MS Office.
- Internet Explorer.
- Mail Drafting.
- Team Work.
Additional Information
- Father's Name: Late- Sheikh Taslim
- Date of Birth: 20th August 1991
- Sex: Male
- Marital Status: Single
- Nationality: Indian
Accomplishments
- Bravo Award- Ace of the Station.
(Issued by Storespace Logistics Solutions Pvt. Ltd. · Sep 2022)
Timeline
Sr. Warehouse Executive
Storespace Storage Solution Pvt. Ltd.
2022.04 - 2023.02
Operations Executive
Mahindra Logistics Limited
2020.04 - 2022.03
Station Incharge
Dexters Logistics Pvt.Ltd.
2019.04 - 2020.03
Operations Supervisor
Xpressbees Logistics Pvt. Ltd.
2015.04 - 2017.03
Operation Supervisor
First Flight Couriers Ltd.
2012.04 - 2015.03
Pursuing MBA - Production & Operation Management
Amity University
PGDCA - Computer Diploma
Dr. C.V. Raman University
B.A. - Arts
Pandit Ravishankar Shukla University
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