Shah Tarique Syed

Managed assessments for potential candidates.

Evaluated assessments based on SLA.

• Managed client relationships for Pidilite Industries Pvt Ltd, specifically for DrFixit Brand.
• Served as the primary point of contact for customer questions and coordinated on-site appointments.

Contributed to the team at Mobile Stores as a representative for Google.

Sold Google flagship smartphones to customers.

Played a role in the success of an Apple Authorized Premium Reseller.

Resolved technical inquiries on Apple devices for customers.

Completed certification programs as an Apple Certified Service Professional and Apple Certified iOS Technician.

Contributed to the setup of a new service centre as part of my role as Service Manager.

• Deployed to provide technical support for Apple
• Provided top-notch Technical Support for esteemed iPhone patrons situated in the United Kingdom
• Managed and resolved technical inquiries in a timely manner.

• Provided technical assistance to US-based customers while working with AT&T.
• Assisted customers in resolving technical inquiries regarding TV, Phone, and Internet services
• Resolved technical queries within the designated turnaround time.