SHAHUL HAMEED SULAIMAN
KADAYAL,TN
Summary
Dynamic sales professional with a proven track record at Commerce Solutions Inc., driving a 20% increase in sales. Skilled in negotiation and market analysis, I excel in developing strategies that enhance customer relations and lead generation, consistently exceeding targets and fostering team success.
Overview
12
12
years of professional experience
Work History
General Manager
BHARATH HERO
Marthandam, India
06.2021 - 10.2023
- Directed daily operations, ensuring high levels of customer satisfaction and operational efficiency.
- Implemented strategic sales initiatives, leading to increased market share and revenue growth.
- Managed team performance through regular coaching and development sessions, fostering a high-performance culture.
- Developed training programs for staff, enhancing product knowledge and customer service skills across the organization.
- Maintained compliance with industry regulations and guidelines by staying current on legislation updates and implementing required changes promptly.
- Formulated detailed budgets based on historical data analysis; monitored expenses closely against projections to maintain fiscal responsibility.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
SALES & SERVICES BRANCH MANAGER
BHARATH GROUPS
Marthandam, India
01.2012 - 06.2023
- Increased sales by 20% within one year
- Developed strategies for customer retention
- Led a team that exceeded targets monthly
- Implemented new CRM tools to streamline communication and track sales performance.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Administrator
BHARATH GROUPS
MARTHANDAM
01.2019 - 12.2020
- Streamlined administrative processes to enhance operational efficiency and accuracy.
- Coordinated schedules, meetings, and travel arrangements for senior management.
- Developed training materials and conducted onboarding for new administrative staff.
- Mentored junior administrators, fostering professional development and team cohesion.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Streamlined office operations by implementing new filing system, significantly reducing retrieval times.
- Evaluated staff performance and provided coaching to address inefficiencies.
Business Development Manager
PIAGGIO PVPL BHARTAH
01.2015 - 12.2019
- Expanded client base by 35% in 18 months
- Conducted market analysis for new strategies
- Conducted market analysis to identify emerging trends and customer needs.
- Mentored junior staff on best practices for client engagement and relationship management.
- Facilitated workshops to foster innovation and develop actionable business solutions.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
Education
NEB0SH - 2025
OCCUPATIONAL HEALTH AND SAFETY
KOCHIN06-2025
High School Diploma -
ARUNACHALAM HIGH SECONDARY SCHOOL
THIRUVATTAR04-2007
High School Diploma -
MANOMAIAM SUNDARNAR UNIVERCITY
MARTHANDAM05-2013
High School Diploma -
MADURAI KAMARAJ UNIVERSITY
Nagercoil, India04-2012
Skills
- Negotiation
- Customer Relations
- Market Analysis
- Lead Generation
- Sales Strategy
- Team Leadership
- CRM Software
- Forecasting
- Problem resolution
- Time management
- Staff management
- Troubleshooting expertise
- Quality management
- Cost reductions
- Data review
- Budget development
- Program administration
Languages
ENGLISH
Advanced (C1)
Hindi
Advanced (C1)
Malayalam
Advanced (C1)
Timeline
General Manager
BHARATH HERO
06.2021 - 10.2023
Administrator
BHARATH GROUPS
01.2019 - 12.2020
Business Development Manager
PIAGGIO PVPL BHARTAH
01.2015 - 12.2019
SALES & SERVICES BRANCH MANAGER
BHARATH GROUPS
01.2012 - 06.2023
NEB0SH - 2025
OCCUPATIONAL HEALTH AND SAFETY
High School Diploma -
ARUNACHALAM HIGH SECONDARY SCHOOL
High School Diploma -
MANOMAIAM SUNDARNAR UNIVERCITY
High School Diploma -
MADURAI KAMARAJ UNIVERSITY