Shahzad Pk
Kasaragod
Summary
Customer-oriented professional with strong communication skills in English and basic Hindi, specializing in catering management. Proven ability to deliver exceptional customer service while managing multiple tasks efficiently in fast-paced environments. Known for punctuality and organization, committed to fostering a positive atmosphere for colleagues and clients. Seeking to apply interpersonal skills and quick decision-making as a receptionist to enhance team dynamics.
Overview
2
2
years of professional experience
Work History
Events Manager
Alie's event management
Kasaragod
01.2023 - Current
- Developed strong skills in organizing events and coordinating teams.
- Ensured client satisfaction through effective problem-solving.
- Stayed calm under high-pressure conditions and thrived in a fast-paced environment.
- Organized and facilitated vendor meetings to ensure successful execution of all events.
- Managed event staff onsite during each event to ensure smooth operations.
Captain Waiter
Lollino Café
Payyannur
05.2024 - 07.2024
- Delivered multi-unit brand excellence.
- Maintained high standards of customer satisfaction at Lollino Café.
- Provide accurate order processing, with friendly interactions.
- Processed and fulfilled customer orders with high accuracy.
- Maintained exceptional satisfaction ratings by focusing on individualized care.
- Maintaining punctuality and a consistent level of professionalism throughout all shifts.
- Coordinate team efforts to maintain efficient café processes.
Sales Executive
Bharti Airtel
Payyannur
03.2023 - 05.2023
- Provided outstanding customer service through effective problem-solving.
- Handled diverse customer inquiries efficiently.
- Consistently met individual and team sales goals.
- Augmented sales by thoroughly informing customers about product benefits.
- Excelled in communication in English and Hindi.
- Maintained professionalism under pressure.
Education
High School Or Equivalent - Commerce, Computer Application
GVHSS TRIKARIPUR
Kasaragod, India05.2023
Skills
- Service Excellence
- Effective Communication
- Effective Problem Identification
- Technical Expertise
- Organizational Time Skills
- Collaborative Teamwork Abilities
- Flexibility in Change
- Business growth
- Team leadership and supervision
- Continuous improvement
Personal Information
- Date of Birth: 03/20/04
- Nationality: India
Languages
Malayalam
First Language
English
Proficient (C2)
C2
Affiliations
- Self-improvement
- Mediation
- Workout
- Reading
- Journaling
Timeline
Captain Waiter
Lollino Café
05.2024 - 07.2024
Sales Executive
Bharti Airtel
03.2023 - 05.2023
Events Manager
Alie's event management
01.2023 - Current
High School Or Equivalent - Commerce, Computer Application
GVHSS TRIKARIPUR
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