Ongoing student of M.Com (Accounting & Business Management) with strong organizational skills, adaptability, and eagerness to gain professional experience. Responsible, orderly, and highly motivated with excellent interpersonal skills. Adept at learning quickly, working effectively both independently and in teams, and mastering new tools and tasks.
Customer service professional with proven track record in delivering exceptional client support. Expertise in managing inbound and outbound calls, ensuring customer satisfaction through effective problem-solving. Known for strong teamwork and adaptability to dynamic environments, coupled with excellent communication and interpersonal skills.
Work History
Call Agent
Remote
01.2024 - 02.2024
Assisted customers with inquiries and resolved issues efficiently.
Utilized call management software to track and log interactions accurately.
Provided detailed product information to enhance customer understanding.
Adapted communication style to meet diverse customer needs effectively.
Education
M.Com - Accounting & Business Management
Vikram University
B.Com - undefined
J.N.S. College
01.2025
Skills
Skilled in document formatting
Proficient in MS Excel
Document organization
Data entry proficiency
Data arrangement and formatting
Skilled in visual design tools
Languages
Hindi — Native
English — Proficient
Training
Ongoing training in M.Com (Accounting & Business Management)
Practical learning in Video Editing (CapCut & Alight Motion)
Self-learning in Graphic Designing (Canva & Photoshop basics)
