SHAIEL RAINA

Client Servicing:

• Act as the primary liaison between clients and the company, ensuring effective communication and understanding of client needs.
• Provide exceptional customer service, addressing client inquiries and resolving issues promptly.
• Foster strong, long-term relationships with clients to ensure their satisfaction and loyalty.

Campaign Management:

• Plan, execute, and monitor marketing campaigns across various channels, including digital, social media, and traditional media.
• Collaborate with internal teams to develop creative concepts and deliverables that align with campaign objectives.
• Track and analyze campaign performance, making data-driven adjustments to optimize results.

Marketing:

• Develop and implement comprehensive marketing strategies to enhance brand visibility and achieve business goals.
• Conduct market research to identify trends, opportunities, and competitive landscape.
• Create and manage content for marketing materials, including websites, social media, email newsletters, and print collateral.

Performance Marketing:

• Design and execute performance marketing initiatives, focusing on measurable outcomes such as lead generation, conversion rates, and ROI.
• Utilize analytics tools to track and report on key performance metrics, providing insights and recommendations for improvement.
• Implement A/B testing and other optimization techniques to enhance campaign effectiveness.

Client Retention:

• Crafted innovative approaches to boost customer loyalty and minimize attrition rates.
• Analyze client feedback and satisfaction data to identify areas for improvement and implement corrective actions.
• Create loyalty programs, exclusive offers, and personalized experiences to enhance client engagement and loyalty.