Shaik Anwar
Hyderabad
Summary
Design and development of the application for Temperature sensor.
An IT networking engineer with a bachelors in Electronics and Communication Engineering and experienced in customer support for one year is looking for a job in a company where I can contribute my skills, knowledge and experience to bring a positive change to the organization.
Overview
9
9
years of professional experience
Work History
Advisor
247 ai
Hyderabad
09.2024 - Current
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers through phone conversations.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
Consultant
Sutherland Global services
07.2015 - 02.2016
- Company Overview: Uber Client
- One year of experience as a consultant at Sutherland Global services (Uber Client)
- Developed communication skills through delivering professional customer service
- Learned to work effectively in fast-paced environment through multitasking and collaboration
- Actively participated as a member of a dynamic team, cooperated with the colleagues in a friendly manner
- Uber Client
IT Technician
Freelancer IT technician
- Installation of the IT hardware - setting up of the workstations and cabelling, starting the pc and bringing up the OS and desired applications and services
- Collection of old equipments from the offices and transferring it to the appropriate departments and managing the paper work and following the safety measures in completion the task
Food and Desire
- Learned to work effectively in fast-paced environment through multitasking and collaborating with other departments in the company
- Develop attention to detail through accurate transfer of goods from one location to other
- Demonstrated strong work ethic by always being punctual and working overtime when needed
Education
Master of IT - Networking -
Melbourne Institute of Technology
Melbourne07.2019
Bachelor of Technology -
Jawaharlal Nehru Technological University
06.2013
Skills
- Good understanding of networks and their protocols
- Understanding of Java language and its syntax
- Monitoring and inventory tools
- Good understanding of Internet tools and protocols (SMTP, HTTP, HTTPS, SSL)
- Understanding of Office 365
- Understanding of Active Directory
- Understanding of Ticketing Systems (Zendesk, autocad basics)
References
Available upon request.
Projects
Temperature Sensor Project, Design and development of the application for Temperature sensor., LM35, Arduino UNO 328, Arduino IDE, Mac 232 IC, LCD, Zigbee module, To monitor the various applications of the sensors and established the primary budget plan for the entire project in both aspects of human resource and material resource budget plan., Arduino was used as the IoT end device connecting sensors and actuators. The connection was established between the sensor nodes and base station.
Keyskillssummary
- Good understanding of the networks and their protocols.
- Understanding of the Java language and its syntax.
- Monitoring and inventory tools.
- Good understanding of Internet tools and protocols like SMTP, HTTP, HTTPS, SSL.
- Understanding of the Office 365, Active Directory, Ticketing Systems (Zendesk, autocad basics)
Attributes
- Planning & scheduling assignments to achieve pre-set goals within time parameters.
- Formulating long-term/short-term strategic plans to enhance operations.
- Excellent Communication, listening and motivating skills.
- Ability to learn quickly is my forte that has helped me successfully manage various jobs given.
- Ability to work with a team of dedicated professionals for achieving the deadlines for the execution of work.
Timeline
Advisor
247 ai
09.2024 - Current
Consultant
Sutherland Global services
07.2015 - 02.2016
IT Technician
Freelancer IT technician
Food and Desire
Master of IT - Networking -
Melbourne Institute of Technology
Bachelor of Technology -
Jawaharlal Nehru Technological University
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