Hi, I’m
Shaik Shakeer
Sleep Coach (D2C Sales)
Bangalore
Summary
Shaik Shakeer
To attain the peak of success with my hard work and potential in the shortest possible time. To yield a better work perspective to
the organization, and a competitive working environment to my subordinates with full encouragement and wholehearted
participation. Dynamic and results-driven Business Development Manager with a proven track record in inside sales. Adept at
forging and nurturing client relationships, consistently exceeding sales targets, and driving revenue growth. Demonstrated
expertise in leveraging effective sales strategies and innovative approaches to secure new business opportunities. Skilled in
identifying market trends and implementing targeted solutions to meet and exceed customer expectations. Seeking to bring
strategic insight and a proactive approach to a forward-thinking organization.
Overview
2025
years of professional experience
Work History
ResMed India Pvt Ltd
Sleep Coach
1 1 - 02.2025
Job overview
- I specialize in educating customers about sleep apnea, assisting in the diagnostic process, and facilitating CPAP/BiPAP device trials and sales
- My role involves driving sales while providing ongoing support to ensure effective sleep therapy solutions for patients
- Additionally, I am responsible for addressing and resolving challenges faced by individuals with sleep disorders
- As a dedicated sleep coach, I remotely monitor patients' sleep patterns using advanced cloud-based technology to optimize their therapy outcomes
- Key responsibilities include:
- Engaging with patients experiencing potential symptoms of sleep apnea via phone consultations
- Providing expert guidance to patients seeking to understand their sleep apnea symptoms
- Recommending appropriate diagnostic solutions when necessary
- Suggesting suitable CPAP/BiPAP products for effective sleep apnea management
- Achieving sales targets while ensuring optimal patient outcomes
- Assisting patients in interpreting their sleep study reports and offering tailored solutions to manage their condition effectively.
Healthplix Technologies
SR. Business Development Manager
08.2021 - 08.2023
Job overview
- Strategic and results-oriented professional adept at connecting with doctors through virtual platforms such as Google Meet and
- Zoom
- Proficient in delivering compelling EMR software Demos online, with a keen focus on understanding and addressing doctors' unique needs
- Conducted comprehensive online demonstrations of Electronic Medical Record (EMR) software, ensuring doctors gained a nuanced understanding of the platform's capabilities
- Provided extensive platform Training to doctors and clinic staff, ensuring a proficient and confident utilization of the EMR software
- Successfully built and managed the sales pipeline, incorporating strategies to acquire new clients and convert competitors' user base
- Implemented strategic follow-ups with doctors, addressing queries and concerns to guarantee seamless sales closure
- Consistently surpassed monthly and quarterly targets, showcasing a results-driven approach to sales.
Smiles
Business Development Manager
06.2019 - 07.2021
Job overview
- Experienced in dental realignment services, I leverage Salesforce CRM to efficiently, reach out to individuals seeking dental realignment services
- Utilizing Salesforce CRM for efficient lead management
- Expertly scheduled and converted leads into confirmed appointments
- Proficient in fixing appointments, tracking patient journeys, and optimizing communication strategies, I ensure a seamless experience from contact to confirmed appointments
- My role extends to navigating financial transactions with precision and providing patients with a secure avenue for payment completion
- With expertise in Salesforce
- CRM, I elevate the patient engagement process, emphasizing a data-driven approach for lead conversion and financial transactions, showcasing a commitment to refined and efficient dental realignment experiences
- Consistently surpassed monthly sales targets through strategic outreach, efficient Salesforce CRM utilization, and precise lead conversion
- Created using Resumonk - Online Resume Builder
- Demonstrated unwavering commitment to exceeding sales goals, playing a pivotal role in the overall success of the dental realignment journey.
Myntra Designs Pvtd Ltd
Sr, Customer Support Executive
10.2016 - 05.2019
Job overview
- Demonstrated specialization in the effective management of inbound calls, escalation calls, and emails related to customer orders
- Proficiently addressed a spectrum of inquiries, resolved complaints, provided comprehensive general information, and offered expert assistance in sale information and pricing
- Leveraged deep expertise to ensure the implementation of efficient and customer-centric resolution processes, contributing to enhanced overall customer satisfaction
- Reliance communications
Telecaller Sales
06.2015 - 06.2016
Job overview
- Successfully executed outbound sales calls, specializing in promoting and selling data cards
- Demonstrated proficiency in migrating customers from prepaid to postpaid plans, showcasing a strategic approach to upselling
- Additionally, efficiently managed the collection of pending bills by establishing proactive communication with customers
- Adept at fostering positive customer relations while meeting and exceeding sales targets in a dynamic telecommunications environment.
Education
S.V. University
Bachelor of Business Management
04.2011
University Overview
Skills
- Sleep Apnea Education & Consultation – Expert in educating patients about sleep apnea, symptoms, and treatment options
- Patient Support & Therapy Guidance – Skilled in assisting patients with CPAP/BiPAP therapy, troubleshooting issues, and
- Ensuring compliance
- Remote Sleep Monitoring – Proficient in using cloud-based technology to track and analyze patient sleep patterns
- Sleep Study Interpretation – Experienced in helping patients understand their sleep study reports and recommending
- Appropriate solutions
- Sales & Relationship Management – Strong ability to drive sales, exceed targets, and build long-term client relationships
- Lead Conversion – Successful in implementing strategies to increase qualified leads and optimize conversion rates
- CRM & Data Management – Proficient in using Salesforce, ZOHO, and other CRM systems for lead tracking and patient
- Management
- Virtual Training & Product Demonstrations – Skilled in conducting engaging online demos and training sessions via Zoom
- And Microsoft Teams
- Problem-Solving & Critical Thinking – Strong analytical skills to identify and resolve patient concerns and sales challenges
- Adaptability & Market Awareness – Ability to adjust sales and consultation strategies based on evolving market conditions
- And patient needs
- Effective Communication – Strong verbal and written communication skills, excelling in patient interactions, presentations
- And documentation
- Team Collaboration & Leadership – Experienced in working with cross-functional teams and providing leadership support to
- Inside sales teams
- Organizational & Time Management Skills – Adept at managing sales pipelines, maintaining patient records, and ensuring
- Workflow efficiency
- Healthcare & EMR Software Training – Expertise in training doctors and clinic staff on EMR software functionalities
Accomplishments
Accomplishments
- English, Hindi, Telugu, Tamil, Urdu (Professional proficiency)
- Created using Resumonk - Online Resume Builder
Timeline
SR. Business Development Manager
Healthplix Technologies
08.2021 - 08.2023
Business Development Manager
Smiles
06.2019 - 07.2021
Sr, Customer Support Executive
Myntra Designs Pvtd Ltd
10.2016 - 05.2019
Telecaller Sales
06.2015 - 06.2016
S.V. University
Bachelor of Business Management
Sleep Coach
ResMed India Pvt Ltd
1 1 - 02.2025
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