Shaik Farheen Sultana
Hyderabad
Summary
Dynamic professional with 7.5 years of experience in the medical field, demonstrating strong leadership and problem-solving skills. Proven ability to thrive in challenging environments while fostering collaboration and knowledge sharing. Committed to enhancing analytical capabilities and driving team success through effective interpersonal communication. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
PhyCare Services India Pvt Limited
01.2025 - 06.2025
- Review provider claims that have not been paid by insurance companies.
- Follow-up with insurance companies to understand status of claims, follow up is done through insurance company/TPA websites and through outbound calls.
- Based on information received from the insurance company/ TPA make necessary corrections and re-file the corrected claims.
- Worked on billing error corrections & Rejections.
- Worked on Mails, Medicare & Medicaid Checks & Reports.
Clinic Manager
RenuYou skin and hair clinic
01.2022 - 01.2024
- Managing branch sales, accounts, follow-up.
- Staff management, clinic organisation, client review.
- Counselling patient about treatment plans.
- Explaining clients post treatment protocols and precautions to be taken.
- Handling staff attendance, leaves, salaries, login and logouts.
- I have experience in doing treatments like prp, gfc for face & hair both, qswitch laser, hydrafacial, laser skin resurfacing, warts, skin tags removal.
- Diet charts for hair and weight loss.
- Handled clients of Hair transplantation surgeries assisting them for surgery pre and post care and following up for further treatment after surgery.
Clinic Manager
Vernon skin and hair clinic
01.2019 - 01.2022
- Worked as manager and also coordinated with other countries in regard to machine manufacture and sale.
- Managing branch sales, accounts, and pharmacy.
- Staff management, clinic management, and client reviews.
- Explaining clients post treatment protocol and precautions to be taken.
- Handling staff attendance, leaves, login and logouts.
- I have been trained in doing treatments like prp, gfc for face & hair both, qswitch laser, hydrafacial, laser skin resurfacing, warts, skin tags removal.
- Diet charts for hair and weight loss.
- Handled clients of Hair transplantation surgeries assisting them for surgery pre and post care and following up for further treatment after surgery.
AR Caller
Erad Imaging and reporting services pvt ltd
Hyderabad
01.2017 - 12.2018
- Managed accounts receivable inquiries and resolved payment discrepancies.
- Communicated with clients regarding outstanding invoices and payment terms.
- Collaborated with internal teams to ensure accurate billing information.
- Ensured compliance with HIPAA regulations during all interactions with patients.
Clinic Manager
Dr. Sandhya Reddy laser & cosmetic center
01.2017 - 01.2018
- Handled clinic management, staff, accounts, and marketing.
- Followup calls, maintaining accounts, scheduling appointments.
- Counselling clients about treatments and packages.
- Pharma stock maintaining, stock order, pharmacy bill clearance, clinic stock maintenance.
- Handling petty cash, staff leaves and attendance.
Education
B.SC -
Madina Degree College
01.2015
Intermediate -
Sri Chaitanya Junior Kalasala
01.2012
SSC -
Nava Jyothi High School
01.2010
Skills
- Windows 2000
- Claims processing
- Medical billing
- Insurance follow-up
- Patient counseling
- Treatment planning
- Customer relationship management
- HIPAA compliance
- Windows XP
- Windows 7
- Claims management
- Billing corrections
- Denial management
- Payment posting
- Patient account Follow-up
- Ms-Excel
Certification
- Completed training in US Healthcare Medical Billing with hands-on practice in claims submission, EOB analysis, and payer follow-ups.
- Familiar with Medicare, Medicaid, and commercial insurance workflows.
Extracurricular Activities
Listening Music Internet Browsing Playing games Traveling Handcrafts
Disclaimer
I hereby declare that the information furnished above is correct to the best of my knowledge.
Personal Information
- Date of Birth: 11/23/1994
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Languages
- Hindi
- Telugu
- English
Timeline
PhyCare Services India Pvt Limited
01.2025 - 06.2025
Clinic Manager
RenuYou skin and hair clinic
01.2022 - 01.2024
Clinic Manager
Vernon skin and hair clinic
01.2019 - 01.2022
AR Caller
Erad Imaging and reporting services pvt ltd
01.2017 - 12.2018
Clinic Manager
Dr. Sandhya Reddy laser & cosmetic center
01.2017 - 01.2018
B.SC -
Madina Degree College
Intermediate -
Sri Chaitanya Junior Kalasala
SSC -
Nava Jyothi High School