SHAIK FAYAZ BASHA

Web Further India Pvt Ltd

Hyderabad

12.2022 - Current

Ensured compliance with content policies and industry guidelines, minimizing risk and maintaining quality standards
Achieved production and quality targets consistently, aligning with SLA metrics
Conducted data evaluation and trend analysis to recommend actionable rules and improve accuracy
Maintained detailed records of day-to-day work using workflow tools, ensuring accuracy and traceability
Identified areas for operational improvements, optimizing workflows and reducing task handling time by 10%
Collaborated with cross-functional teams to enhance moderation rules and ensure policy alignment
Monitored and flagged potential risks, raising timely escalations to mitigate business impact
Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
Communicated effectively with colleagues and supervisors to resolve issues promptly and accurately.
Handled high volumes of incoming work requests professionally while maintaining excellent organization.
Collaborated with team members for enhanced process efficiency and productivity.
Adhered to all deadlines, managing time effectively to complete tasks within designated timeframes.
Trained new team members on best practices and company-specific procedures, enhancing overall team performance.
Participated in regular team meetings, contributing valuable insights toward process enhancements.