Shaik Mohammed Areef

• Improved regional sales performance by implementing strategic marketing campaigns and collaborating with local teams.
• Identified talent gaps within the region and collaborated with HR on recruitment efforts to strengthen the workforce.
• Developed succession planning strategies for key roles within the region to ensure long-term stability of operations.
• Mentored junior team members, fostering professional development and continuous learning within the organization.
• Established partnerships with complementary businesses to create synergistic opportunities for mutual growth.
• Enhanced team productivity by streamlining processes and introducing new training programs for staff members.
• Tracked KPIs against benchmarking, market trends and competitor activities to develop strategic improvement plans.
• Established team priorities, maintained schedules and monitored performance.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Implemented a robust reporting system to track regional performance metrics, enabling more informed decision-making at all levels of management.
• Reduced costs through effective budget management, negotiating vendor contracts, and optimizing resource allocation.

• Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
• Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
• Strengthened client relationships through regular communication and effective problem solving.
• Developed and delivered presentations to key customers to position products and services.
• Built and maintained strong client relationships to drive business growth.
• Negotiated contract renewals with existing clients, securing long-term commitment and fostering ongoing collaboration.
• Improved client retention rates with personalized follow-up strategies and problem-solving techniques.
• Negotiated prices, terms of sales and service agreements.
• Attended monthly sales meetings and quarterly sales trainings.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.
• Analyzed sales and customer data to identify trends and opportunities for increased profitability.

• Closing on new business opportunities: Seeking input from content experts, marketing department, and operations team on program and proposal development.
• Developing business models and detailed project budgets.
• Ensuring that new projects are appropriately resourced.
• Finalizing working relationships and agreements.
• Building longer term relationships with key customers.
• Maintaining and growing relationships with key areas of the organization including marketing, portfolios, human resources and finance.
• Developing and managing timelines for multiple projects.
• Effecting a smooth transition to the teams that will execute new programs or projects.
• Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
• Consistently met or exceeded annual performance targets set by senior leadership.
• Achieved operational excellence by streamlining processes and implementing best practices.
• Increased customer satisfaction with timely project deliveries and seamless communication.
• Negotiated high-value contracts with new suppliers, securing better pricing and terms, which improved profit margins.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

• Understanding 'MIHTRA customers' and market need.
• Developing compelling concept papers and proposals that meet the needs of customers and funding organizations.
• Closing on new business opportunities: Seeking input from content experts, marketing department, and operations team on program and proposal development.
• Managed approximately 50+ incoming calls, emails per day from customers.
• Developing business models and detailed project budgets.
• Ensuring that new projects are appropriately resourced.
• Finalizing working relationships and agreements.
• Building longer term relationships with key customers.
• Maintaining and growing relationships with key areas of the organization including marketing, portfolios, human resources and finance.
• Developing and managing timelines for multiple projects.
• Effecting a smooth transition to the teams that will execute new programs or projects.

As a Branch Manager my responsibilities in e-commerce and facilities oversees daily operations, sales, customer service, and facility management. This role involves developing and implementing strategies to drive sales, manage inventory, ensure smooth e-commerce operations, and maintain facilities. As a manager i have to leads and motivates a team, analyzes performance, and ensures compliance with company policies and industry standards.

• Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
• Maintained friendly and professional customer interactions.
• Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
• Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
• Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
• Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
• Met deadlines by proactively managing individual and team tasks and streamlining processes.
• Negotiated with vendors to secure cost-effective solutions for branch operations, significantly lowering overhead costs.
• Evaluated and negotiated contracts to procure favorable financial terms.
• Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.

• Provide team leadership and coaching: Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort.
• Provide the team with a vision of the project objectives.
• Motivate and inspire team members.
• Maintain healthy group dynamics.
• Encourage creativity, risk-taking, and constant improvement.
• Focus the team on the tasks at hand or the internal and external customer requirements: Coordinate with internal and external customers as necessary.
• Familiarize the team with the customer needs, specifications, design targets, the development process, design standards, techniques and tools to support task performance.
• Help keep the team focused and on track.
• Work Responsibility: Services to new clients and maintain a good working relationship with new contacts.
• Making a cold call and generating leads.
• Based on Clients Requirement preparing Quotations by own sending to Clients. As regular follow up with Client till Contract has been finalized.
• Daily generating sales reports and maintain such like as MOM, Client Leads report, Contract Finalized report, Work order Conformation Copy, agreement Files, Etc.
• Work with technical staff and other internal colleagues to meet customer needs.
• Understands the client requirements to supply material. While discussed and finalized with vendor.
• Business Development Reporting to HOD.
• Generated new business with marketing initiatives and strategic plans.
• Negotiated and closed long-term agreements with new clients in assigned territory.
• Reached out to potential customers via telephone, email, and in-person inquiries.
• Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
• Monitored market trends and competitor activities to identify areas of potential opportunity.
• Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.