SHAIK MOHAMMED FAIZAN
Process Executive
Summary
Experienced with process optimization, driving significant improvements in efficiency and quality. Uses analytical skills and team collaboration to implement effective solutions. Knowledge of workflow management and process mapping, ensuring operational excellence.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Process Executive
Cognizant Technology Solutions Private Ltd.
11.2021 - Current
- Project – T4B; Tool – Firebolt
- Carefully reviewing the Business attributes provided by the owner and bringing the business live on to maps by email support.
- Responsible for Validating the spam content in the listing data by using various methodologies.
- Understanding and Executing Policy updates on the listings to give a quality product to the client.
- I’m part of the team that helped in bringing the change in process which improved quality as well as accuracy.
- Done Mentoring for New hired training batches and shadow sessions for different operators.
- Reaching out to internal team members to make them to do tasks/activities on time.
- Responsible in sending MOM (Minutes of meeting) mails to the team and Explaining Floor/Policy updates to the team members.
- Have been awarded as Top Performer for couple of months.
- Preparing weekly, monthly, reports on Quality, production and Errors of the team.
- Delivered 100% Prod and quality.
- Suggested ideas for Process improvement and monitored team progress.
- Followed Staffing strategies to achieve production goals. Implemented presentations regarding policies for better understanding and time saving.
Education
Bachelor of Commerce - Computer Applications
SKSC Degree College
01.2017 - 01.2020
Intermediate - undefined
Deepthi Junior College
01.2015 - 01.2017
SSC - undefined
Vikas High School
01.2014 - 01.2015
Skills
Ability to establish teamwork
Personal Information
- Father's Name: Shaik Nayab Rasool
- Date of Birth: 04/06/99
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Timeline
Process Executive
Cognizant Technology Solutions Private Ltd.
11.2021 - Current
Bachelor of Commerce - Computer Applications
SKSC Degree College
01.2017 - 01.2020
Intermediate - undefined
Deepthi Junior College
01.2015 - 01.2017
SSC - undefined
Vikas High School
01.2014 - 01.2015
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